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March 2024 by Kara Geletka
Extremely rude, no basic social skills let alone any customer service, no consideration or even thought of basic handling of someone else’s property what so ever. I would rather total one of my vehicles over letting this company even look at any of my rigs again. Couldn’t even get my vehicle onto the flat bed! Not to mention the highway robbery of a tow bill when your only towing it 5 friggen miles and it was only 3 miles from their store front. Then to add the icing on the cake, my vehicle looked like it had been ran sacked by a couple of wild dogs who lost a bone. Really wish you could do negative stars on these. Because they would have a negative 100. I’ve never had to deal with such lack of human decency or the absence of basic social skills in my entire life. The very fact that they are even still an open business is absolutely mind blowing! They should honestly be locked up for literally price gouging and taking advantage of people for no reason. PS: Hopefully they dont like what you have for a vehicle, because if they do, they will do everything in their power to make it just about impossible to get your vehicle outta there! I honestly have no idea how they are even still in business.
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September 2023 by :Donna-Louann: Hadley.
Thanks Rusty! Our son loves his new truck! We appreciate how much you have done to make sure he had all of his paperwork and inspection!
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January 2023 by Mark W Portigue.
Great Food.
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October 2022 by :Donna-Louann :Hadley.
Thanks Rusty! Our son loves his new truck! We appreciate how much you have done to make sure he had all of his paperwork and inspection!
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February 2022 by Deanna Broughton
Fast service ! I’m new in town and when I called the lady who answered was super nice and helpful. They were able to tow my car down to there garage in just a two days and do same day service. With most places being weeks out. Rusty was super nice and informative. It’s nice to know that there are still good loyal people around. I will definitely be using Rusty’s again!
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January 2022 by Dream Hoover
bought a car from them didn’t even last me a year. i dumped 10k into a 3k car to keep it running for 6 months after being told it was in good condition.
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November 2020 by Doug Trottier
I have a worker named Brian he rude so plese fier him
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December 2018 by Kevin Waldron
Rusty's did a great job for me. prompt, friendly and very reasonable.
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September 2018 by Meg Strum
They are a AAA towing company, but I would recommend asking for a different tow company if AAA tells you this is who will be towing you. We were lucky we broke down just a few miles from home, and were able to get a ride home instead of waiting for hours with the car. AAA told us it would be 30-45 min, which is very reasonable and a bit surprising as this was just after the storm and on Halloween. Over an hour later we called AAA and asked where the car was, and as it turns out, Rusty's driver had cleared it, saying he had already picked up and dropped off the car when in fact he had cleared it and gone to tow a different car before actually getting to ours. They are dishonest with their towing, so I wouldn't trust their honesty with their used cars or repairs.
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November 2017 by Megan Beeler
They are a AAA towing company, but I would recommend asking for a different tow company if AAA tells you this is who will be towing you. We were lucky we broke down just a few miles from home, and were able to get a ride home instead of waiting for hours with the car. AAA told us it would be 30-45 min, which is very reasonable and a bit surprising as this was just after the storm and on Halloween. Over an hour later we called AAA and asked where the car was, and as it turns out, Rusty's driver had cleared it, saying he had already picked up and dropped off the car when in fact he had cleared it and gone to tow a different car before actually getting to ours. They are dishonest with their towing, so I wouldn't trust their honesty with their used cars or repairs.
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September 2017 by Jay Dee
They really are rusty not high quality but might get the job done
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July 2017 by Keith Henderson
They are AAA a provider the driver know how to toe be carful were they take you.
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June 2017 by Jayden Doucette
They really are rusty not high quality but might get the job done
