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February 2024 by George Valentine
I judge a company on how they handle problems. Anyone can get a 5 star review when things are going right.I’ve been a customer for over 10 years and will be in the future as we have more of a relationship than a customer / vendor one.Their response time is immediate and their Techs are friendly , courteous , and informative. I use them to service my burner and the split units they installedHighly recommend this professionally run outfit
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November 2023 by Hessel Flach
Last week I made an appointment for furnace cleaning. They were booked out for two weeks. A few hours later I discovered one of our fhw pumps had burned out. They came that same afternoon and repaired the system right away.! Thanks!
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September 2023 by Anne Hutchinson
McKenzie fuels has installed and maintenances my furnace for the last 18 years. The technicians are great, company is awesome. I always get prompt service. I recommend this company.
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February 2023 by Mackatax 1114
Holds off delivery, to insure they charge a higher price. Horrible company.
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March 2021 by Marcia Coskery
I was disappointed in the service I received last Thursday, on cleaning my boiler for the season. The service tech.did a good job, but spend more time then he had to, because he was on his phone in the truck half the time.
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March 2021 by kay Bowden
Very unhappy with the customer service. After oil wasn't delivered and needing a weekend fill,I was charged $180.00 for the delivery. I called to speak with someone and left a message for the owner. Never returned my call. In checking with other companies in the area, the typical fee is30-50