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June 2023 by Rob Ken
Hillary and the older gentleman (sorry forgot name) were amazing in terms of customer service and product knowledge. We got 2 Latch V2's and they are perfect. Love the warranty -5yrs, best in the market... Ride with confidence. Thanks guys..
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April 2023 by Robert V.
I'm SO HAPPY with the new ownership! We purchased two Pedego Platinum Interceptor bikes from the prior owner in 2022. We LOVE the bikes, but the customer service provided by the prior owner was sub-par. This spring, I took the bikes for their annual tune-up and was pleasantly surprised that Ed Kelley has taken over this Pedego franchise. I found Ed to be professional, courteous and responsive. Ed performed the annual tune-up on a schedule that was convenient to me and for a reasonable price. He's also made some improvements to the store. We're really looking forward to using our Pedego bikes this summer and to our continuing relationship with Ed.
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December 2022 by Susan Gallant
Helpful, friendly, honest staff. This is the place you should go to buy or rent your bike!!
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December 2022 by Jess Li
Did the rail trail in the fall and the bikes were super fun and easy use.
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December 2022 by Reed Austin
Wow. Walked in not having any idea what I was looking for and walked out with a new bike. Great service!
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December 2022 by Arianna Rodriguez
Fun store lots of cool bikes rentals on rail trail!
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December 2022 by Z H
Just met the owner tonight and what an amazing company she genuinely has!
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December 2022 by Jim Al-Nizarr
Awesome owner, great bikes!
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December 2022 by Rebecca Dunn
LOVE THIS PLACE! So helpful and friendly!
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December 2022 by Mike Eline
My wife and I were in New Hampshire visiting friends in May 2022 and had an afternoon open. I contacted Rachel ahead of time and reserved two bikes. She was super helpful! When we arrived, the bikes were ready. The shop is very close to a wonderful paved bike trail. We had a great ride! Thanks Rachel!!
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December 2022 by Ted McMichael
Very helpful people. Excellent warrenties. Excellent bikes. We have owned our Pedego bike now for one year, and have brought it back for a one year tune up. The folks here are so good and thorough at maintenance that it is a great comfort having them close by. It is a pleasure just visiting with them! Great customer service!!
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December 2022 by Hunter Lemon
I’ve been riding a traditional bike forever and never thought I’d ever switch to a an electric bike. Ed Higginbottom got me on the perfect white Element and they even delivered it. This takes my normal 10 mile bike rides to 25 miles with no complaints from my knees. Great service and great product, can’t wait to get one for my wife.
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December 2022 by Hannah Bitzel
Rented a Pedego and rode the Windham Rail Trail! Best day everrrrrrr!!!!! Love Pedego Electric Bikes Salem NH <3
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December 2022 by Don Keraghan
I needed parts for my 4-year-old bicycle. I was told I would get a return call with prices I never got the . I called back told I would be called back again never received a call. Overpriced bicycles and Parts aren't easily accessible. I would think they would have parts in stock for a 4-year-old bicycle. The battery the charger and the battery box.
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December 2022 by Olivia Leaf
Talk about customer service! They were an amazing help from start to finish and made our experience a one of kind. They were quick to answer any questions and help us find the right fit for us! We will definitely be recommending to anyone and everyone and coming back with our family. If i could give 10 stars I would with no hesitation. 12/10 would recommend!!