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January 2024 by Jared Jones
Always closed. Here I am at 2:50pm on a Friday to get my supplements and use my PRO Rewards…only to find GNC Closed…AGAIN.
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June 2023 by Reggie Ragland
The guy who was working yesterday was great I think his name was Caleb. I don’t know if he’s the manager or what but he was very helpful and didn’t try to push any products onto me and gave me his honest opinions on everything. I wish there were more people like this
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June 2022 by Jose Frias
Unfortunately I can’t give it a zero star. The consultant had the worst customer service ever, never stopped using his phone while I was asking him questions. I felt like I was bother him. Not coming to this store ever again. Andrez should get a job somewhere were he could work with animals or in a factory by himself not working with people as a consultant. I returned back to the store a second time a few mins later to buy something else for my father and I was completely ignored, he walked towards me as if he was going to help me, grabbed something and went back to behind the counter, if any of the managers or owner care you should check your camaras between 4:30- 5:00pm for both of my visits on Sunday June 19, you will be disappointed.
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October 2021 by Jen Harrington
Horrible customer service. He was on his phone before I walked in and did not put it down while I asked him questions about what I was looking for. This store is very small and crowded with too much product. He was not friendly and really didn't help me so I walked out.
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June 2021 by Kyle Witham
APRIL! I cannot say enough in favor of her! Quick backround. I stopped at GNC in salem as a last ditch effort of using this company for my supplements. I am a pro member and spend ALOT of money with gnc. Every store i have been to I've either had minimal help from staff, been lied to, or been treated terribly.As GM of multiple small retail locations. I would not enployee half of the people I have encountered at other locations, or with customer service at the 800 number.But then i met April yesterday. She spent over an hour with me helping me, informing me, and educating me. All while making me feel like she cares.To corporate: April just saved, and retained a customer. I will now be driving 30 minutes out of my way everytime i need something simply because of the passion she has. You folks need more April's. Don't lose her. She is the best thing your brand has to offer.
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April 2021 by David Boyd
The mall store is not stocked they dont even have creatine
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November 2020 by Jennifer Harrington
Horrible customer service. He was on his phone before I walked in and did not put it down while I asked him questions about what I was looking for. This store is very small and crowded with too much product. He was not friendly and really didn't help me so I walked out.
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November 2020 by Michelle Torres
They change the vitamin c not cool but staff was nice
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August 2019 by John McCatherin
Wish they had better prices at these stores because they really do have an interesting assortment of items.
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August 2019 by Paul Allen
Jason is extraordinary
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June 2019 by Robert Palmer
Always go here for my energy drinks when I need some pep. Staff is great to work with
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May 2019 by Edy POJOY PojoyGuzman
I come here 2 or 3 time a month. This place is the best for shake proteins products
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March 2019 by Dan Newton
Totally Positive experience. The manager Jason is amazing and tremendously informed. Can't say enough good things about my visit. Will definitely be returning to the store. 5 stars.
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February 2019 by Peter Houlle
This store is plain out awful. Supposedly, the “manager� of this store doesn't know how to shut up and stop saying stupid little quotes he learned from the 3rd grade. His name was Jason, and let me tell you Jason, I don't want your premium membership asset BS or whatever it was you called it. I want my amino acids and pre workout and I want to get the hell away from you. I couldn't believe how disrespectful your associate was that was next to you as well. I won't ever be returning to such an awful GNC again, if I EVER even do return to a GNC after this expierence
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July 2018 by Olivia Hobby
I went ther with my daddy Tom there
