-
August 2023 by Brenda Valladares
We have premium plan and renew every year for our family. My husband broke down while he was working 3rd shift in Lawrence Massachusetts and called AAA for a blown tire. They told him 1 hour wait. It took 3 hours and they never showed up. My husband was able to put the spare tire on and drive home. Absolutely horrible customer service. He called multiple times to be told they would be there soon!WHY DO WE PAY FOR IT AND DIDN'T GET HELP WHEN WE NEEDED IT THE MOST. WE LIVE IN NH AND BEING STUCK ON THE ROAD IN LAWRENCE AT 3AM WAS NOT SAFE. VERY UNHAPPY!
-
July 2023 by Amy Raymond
Super helpful with getting international driving permit. They knew what was needed and processed it quickly
-
June 2023 by Beth Welch
Hassle free vacation planning.
-
May 2023 by Jean Acevedo
Great customer service and very helpfulThank you Marianne Rodriguez
-
November 2022 by kathy sundara
I needed help and AAA was great. They kept me informed on ETA of tow truck.
-
September 2022 by Bessie Wright
Nice & polite. I believe I was in & out in less than 15 minutes. Thanks Ladies!
-
July 2022 by Terry Marsh
Sylvia (Store Mgr) and Miss Desh were the BEST! Had to reload my AAA members pay card and it was done quick and easy. Will use them again because now, They are always on my way.
-
April 2022 by Sarah Calla
Great place. Update license.
-
March 2022 by Kathy Casey
They are awesome! I go here all the time when I go on trips. They give me maps and detailed directions to each site at no cost. They are always helpful and treat you right! You do have to be an AAA member and show your membership card. They also have a travel agent on board for cruises and plane tickets.
-
February 2022 by Renee Solomon
Outstanding travel services! Ask for Danielle.
-
November 2021 by Fred L.
Dishonest roadside assistance. Rude customer service via roadside assistance. Incredibly incompetent.
-
September 2021 by Louise Martineau
Very helpful group of ladies!
-
I when for a quote couple times and and then never get back to me they took my phone number I did call but 8iiiiiiiii so
-
June 2021 by Gigi_Go GO
Locked keys in the car. They came right away. it was raining, polite and efficient.
-
May 2021 by Frank Olmstead
Excellent service. Very helpful