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August 2024 by Andy S
I always use Rochester Radiator for my car. They will keep your car running smoothly and efficiently. They won't sell you anything you don't need. I've been going there for years as has my family.
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July 2024 by Heath Gilman
Highly recommend them, my family has been going here for years. If your looking for a place that gets things done fast without the hassle of having unnecessary things thrown in that it doesn't need. Then this is the place, they make sure what's important is done. I've never had to worry about a thing, when our vehicles are in their hands!
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June 2024 by Claire Smothers
easy to deal with, very understanding, and they are very nice people
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June 2024 by Marc Smith
Ladies, if you find it hard to get repairs done for the family car, or you just dread dealing with Testosterone filled wrench turners PLEASE know you have a hidden Gem here in Rochester being female owned with her husband Noel. Bonnie runs the front of the shop, and I could tell by my phone call I made the right choice. I felt like I'd know her for years. All I was getting was a Sticker! Other shops I called as soon as I mentioned a sticker only the schedule became "Too busy" "weeks out" Not Bonnie. She was inviting, and warm. When I went in today for my sticker that service didn't stop. Ok ok... Sticker time was coming, and this is where most experiences go downhill.
The GUY in the back bringing up the Repair bill for $2000 before I get my sticker...I was dreading this part to be frank. During the time I waited for the big ugly dude Bonnie countinued to let me chat her ear off, and never once did I feel like I was dealing with a shop leading a lamb to a slaughter "acting intrested in my crazy talk." Just to surprise me latter with that Bill I knew was on the way.
Now, here comes Noel (Not a Big ugly dude by any stretch)...Print out in hand - OH HERE WE GO. Get this! I got nothing but a cool history of the business, and his thoughts on treating people fair & right from an Owner who worked for the same business for 8 years prior before he purchased it with Bonnie. You can see the picture on the front of the website of this transition.
Still in the back of my mind my little voice was screaming WHAT? I don't need new tires? Brakes? a new septic sytem? Somethings wrong... where is the hidden cameras?
NOW I know what you're thinking...The guy writing this must be a paid actor. A Trained complainer of sorts... No, BUT I will fess up let you know I ran a very large Totyoa / Lexus store for 12 years of my 23 years of my dealership life. Trust me I know what to watch for, and all the tricks mecahnics play.
Rochester radiator plays none of them & is Just a local NH family looking to make a great impact in the community by treating everyone fairly. They made a new customer for life, and happy to say I'm proud to have them here in Rochester, NH.
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April 2024 by Chris Hartwick
Affordable price and knowledgeable mechanics...they do it all
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April 2024 by Mike Minnon
Very timely and answer all your questions. One word "Professional"
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October 2023 by jerry gregoire
Noel is great to work with. We have been working RR for many years. They are more than fair on price and performance
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September 2023 by Amelia Tangart
The new owner just hung up on my husband when he simply asked “may I speak to Mike” like I’m sorry we didn’t know he sold the business. Been going here for 5+ years and will no longer! Very rude.
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June 2023 by Alan Williford
Great people to work with. My car was being moody... The massaged it, gave it an oil bath, and now it's happy and ready to go.
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September 2022 by Chyrel Keefe
Excellent service
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September 2022 by Heidi
Always great service!
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September 2022 by James Feroz
Great job!!
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July 2022 by Dan Carr
Highly recommend this establishment. The work is great and the proprietor is handsome :)Services: Auto detailing
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June 2022 by Miah
Super quick and helpful service. They quickly identified what was wrong and communicated with us. If you’re looking for a no-bs automotive shop, this is the place.
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January 2022 by Wayne Rasch
There isnt any Radiator repair company better in surrounding area. Mike is also looking for skilled mechanics for long term positions .
