Came in today and never have I been more disgusted by the actions of an employee anywhere. I was talking to a different rep who was okay. But this person Jaylen, has the worst attitude I’ve ever heard. Openly being rude to customers. It was actually sad to witness. Hopefully someone can correct him.
November 2022
Went to purchase new line of service. Elderly man working there said the phone I wanted was too expensive and required 50% down. I decided to leave, taking the quality employee that t-mobile deems fit to employ as sign I should not sign up with them
August 2022
Employees more worry about chatting about their weekend and their friends. I walked into the store and nobody was there, customer service was horrible! Just wanted a screen protector replaced under warranty, mind you I’ve been to other store and it’s a pleasure. Never had a problem until today. Don’t go to this location!!!
