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June 2024 by Trisha White
Prescriptions are not filled at a reasonable time. Took two days to get one filled with the medication in house. Meanwhile pharmacist is on the phone quite a bit.
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May 2024 by Dylan Bilodeau
Rite Aid Pharmacy on Elm St, in Manchester, NH is the WORST customer service I have ever gotten.
This is literally the worst Rite Aid, I have ever been to in my entire life. I’ve gone through rite aid for my prescriptions forever now, always have. This is by the far the rudest, misinforming, and uncaring pharmacy location I have ever been too.
I run a treatment facility and we get our clients prescriptions through rite aid, however due to my several experiences at Rite Aid on Elm, our treatment has boycott this location.
Also, automatic refills are NEVER ready, even days after it was supposed to be filled.
Especially compared to McGregor st. Rite Aid,
I have never had an issue at McGregor and they’re always kind and caring.
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April 2024 by Aaron Levesque
Pretty much done with this location. The pharmacy drive-up has been closed for months, and don't expect them to fill your prescription same day or even have it in stock. You'll also likely wait in a long line before finding out they don't even have the prescription because nobody ever answers the phone. Time for a new pharmacy. 2 stars because the pharmacy staff is very nice.
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March 2024 by Thomas Bain
The pharmacy is good but three months in a row they have been out of stamps. The 7-11 up the road always has a ton for me. They have a postal box in their lot they should have stamps stocked.
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February 2024 by Jay Paul
What happened to Joe and NateNeed to get those two guys back asap. Store was clean and organized staff was courteous and professional.Now it's a disaster with disrespectful rude staff.This is why the company is going out of business can not even keep good employees around and just let there stores turn to garbage sad.
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January 2024 by Crystal Tuttle
Every time I have a prescription sent here, they either never have it or I still have to wait for it to be filled (5 days after my Dr. Sent it). Good luck getting what you need here.
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October 2023 by Roz Russell
Literally held a prescription and was told when asked why it wasn't filled after an hour wait that they didn't think we could afford to pay for it! Discrimination! Every one involved with the pharmacy department is equally guilty and corporate was contacted.Unless you wear my shoes you don't know ? do you Emily? If everyone thought like you nothing would get done.
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August 2023 by Jeanelle Gramo
Oh awesome! It says it's open till midnight. I'm sitting here at 10:00 on a Friday and it's closed. You might want to change the hours
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August 2023 by Anna Rice
Excellent customer service!
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August 2023 by Jacquelyn A Lizzari
I absolutely love calling and getting Joleen. She’s very helpful, sweet and kind. The the pharmacists are all very helpful!!!
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August 2023 by jacquelyn orr
I absolutely love calling and getting Joleen. She’s very helpful, sweet and kind. The the pharmacists are all very helpful!!!
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July 2023 by Vmasry
Parking lot -car next to me with a guy in the passenger seat smoking, and a female driver slumping between steering wheel and window asleep. Huge drug problem in that parking lot all the time.
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July 2023 by Emily Mitchell
I think people need to take some of the reviews with a grain of salt. For instance, some of these RECENT complaints are from customers who have verbally abused staff, using profanity, even going so far as to call them names. Specifically, one pharmacy technician was called a “Troll” by the review from EC, 6 days days ago.People need to stop and remember that these pharmacy technicians are people, too, and a lot of things are out of their control. They do not have the authority to order more medications, when they run out of stock. They do not control the pharmaceutical companies, the distributors, who don’t give them a full supply of what they DO order. And on top of it, they have to deal with you grumpy lot, all day every day.Kindness goes a long way. And be careful what you say, you never know who’s watching and listening.
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July 2023 by Erica Wilson
This review is for the pharmacy only. The most unfriendly, unhelpful, rude pharmacy ever. Holy wow. Send everyone to customer service training.
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July 2023 by Eric Coburn
The prescriptions are never ready even when they text you and say they are. I went in and the prescription wasn't ready. They said it would take half an hour to fill and they all go to lunch then so it would be ready for pickup in an hour. I came back and they told me they were out of my medicine and had to order it and wouldn't be ready for two days. My doctor sent the prescription in two days prior. So I asked them why didn't they order it then? And why did they not tell me that earlier so I wouldn't have to come all the way back? The clerk proceeded to be very defensive and rude. No sorry about the screw up. I switched pharmacies and suggest you do the same.
