“Katie in the store was wonderful to work with. I am an older woman who does not know much about cell phones. I just knew mine would not take a charge anymore. I knew I needed a new phone but I was worried about the cost & having it fit my budget. Katie put me right at ease. Kate is very down to earth & listen to everything I said. She looked at my plan first & found I could change it to save a little money on my budget & get a new phone for only ten dollars!To the owner or manager please know you have one great employee. If you can please give her a pat on the back or a bonus of some sort.Thank you,Sandra Skribiski”
“Cell Phone iRepair was excellent today- Had a few problems, AJ is very knowledgeable and explained to me.I can bring other devices and so glad to be here in Nashua! Thanks so much.Linda”
“Was in the are visiting family and I’ve never had a better experience entering a Verizon store. Jason helped me with everything I needed and I was in and out with no problems. I cannot recommend this store and Jason enough. I will tell everyone I know, to go to this Verizon store and ask for Jason!”
“Erik was so helpful to set up a new line for our daughter for Christmas.Cody then helped us set up our new iPad we got with the promotional deal.They both were both so helpful finding the best deals for our family and saving us money.”
“Shaun was very patient with me. He was busy and helping 3 different people all at the same time. Very impressive. I will only come to this location to see Shaun.”
“These guys are awesome! They are so efficient. They’re always happy. They handle everything so quickly. I really appreciate having Zagg in my life. Well worth it! Thank you guys.??”
“Danny V. at the Verizon Store on Bridge Street in Pelham NH is fantastic. The BEST customer service I have received in a long time. I will keep coming to this location just because of the positive experience he gave me.”
“Would like to put in a good word for Zack at Victra Verizon in Derry, NH. While my Customer Experience with Verizon in general has been (at best) mixed, Zack proves to be the exception to the rule. His friendliness, professionalism and obvious commitment to Customer Service is above reproach...and very much appreciated by this customer. It's just a shame that Verizon relies on their "workers in the trenches" to provide the positive Customer Experience that the Company at large appears to be unable/unwilling to implement. WELL DONE ZACK...and thanks so much!”
10AM - 6PM
300 Main St #604, Nashua
Mobile Phones
“I've been going here for a few years now. I've bought several laptops, a few VR headsets, Apple TVs, a couple iPhones, and many other misc things, including a gold heart bracelet. Never had problems with anything. I returned an iPhone and iPad without any problems. They are very helpful and I think Bernardo has been in every time I go so I know him best. They can also upgrade your current computer.”
“Chris was a model employee. He answered every single question I had and was very professional. I believe he is the manager but if he is not then he definitely deserves a promotion.”
“After having another store I paid to transfer my data off my old iPhone 10 to my new 15 incorrectly I went home and tried to do it myself and ended up inadvertently deleting my eSIM and having no service on either phone! I was so distraught but this store spent over an hour of their time and kept pushing and trying different things to help me until I got service back at no charge. They know what they’re doing, highly recommend for good customer service”
10AM - 8PM
356 Amherst St, Nashua
Mobile Phones
“I went in on Christmas Eve with an overheating phone that I needed for travelling over the next few days. Needless to say, I was stressed. Cassidy was outstanding! She set me up with a new phone and transferred all the data in about an hour. Thank you to Cassidy, to her extensive knowledge and professionalism!”
“I don't know how I did it, but somehow, I accidentally (thought I had) deleted all of my calendar events on my phone. Online help could not solve the problem, and although I thought I had, I in fact had not backed my phone. Three years past and another three in the future of my (un-backed-up events) gone! Yikes! So, I went to my local T-Mobile store in Londonderry, NH looking for a miracle. Upon entering the store, I was greeted by a very nice lady named (I think) Zamaira. She patiently heard me out and indicated that this did not look good, but she summoned her co-worker, (whose name I believe was Angel), to try to help. Together, we conveyed to him what had taken place. This veryknowledgeable fellow understood the problem, and within about 30 seconds, not only fixed the problem, but was able explain to me what went wrong, so that I could avoid any future repeat performance. I was indescribably relieved and grateful! Thank you T-Mobile! So, guess who is setting automatic back-up on all systems right now, tonight? Yup, you bet I am!”
“I don't go in often, but the times I have... it has been a pleasant experience. Luana is always very nice and helpful. I do feel like they could use an extra hand sometimes.”
“Five + stars for Mark. He goes above and beyond. He definitely hooked us up with all the deals and setting up a new line. He was so knowledgeable and got it all done super quick too. We literally spent all day at Apple prior, trying to work out an issue that he knew how to handle in minutes. Promote him, he should be running the store.”
10AM - 8PM
449 Amherst St, Nashua
Mobile Phones
“Raj, in the store was an absolute God send. He was very professional, I sightful and most of all... Helpful. Every customer service experience, should be like this. Exceptional.. Thank you Raj!!”
“I am just saying a big thank you to nayeli. She is the sweetest person I meet since this year begun. I came in very low but I have gone so happy because she has this magic with just making everything go away. Thank you so much mama for putting a smile my face??”
“(Translated by Google) Good place. Great variety of products and the owner is very friendly.(Original)Buen lugar. Gran variedad de productos y el dueño es muy amable.”
“Devon Hobbs was professional, helpful and helped us to troubleshoot our phones, order an upgrade and efficiently completed all plan reviews SAVING us some money on a better plan! He also offered to give tips and assistance at any time on a drop in basis. He was excellent!”
“I just had a wonderedful experience here just the other day with the most helpful, kind, and professional sales woman named Klanieshua. She was able to work within my budget to help set me up with a whole living room set. If you have any questions or concerns I would recommend reaching out to Miss Klanieshua that is a sales representative in this store.”
“I got an advertisement from Consumer Cellular in the mail and calculated how much I could save by switching from AT&T so I went to Target to get more information and switch over. After waiting 20 minutes or so for the staff to finish with other customers I gave up and went to the AT&T store. The clerk at the AT&T store found me a plan that met my needs and cost $15 a month less than the plan I would have gotten from Consumer Cellular at Target. If Target weren't short-staffed I would have missed that opportunity. So thanks, Target, your short-staffing saved me a lot of money!”
10AM - 7PM
87 Main St, Nashua
Mobile Phones
“Owner and store employee watched me struggle on crutches trying to open door. This set the mood for my initial visit. Once in and being helped tho things changed for the better. The gentleman I worked with was knowledgeable and was able to get me started and on the service with ease.Everything service wise has been great and I recommend this location. Don’t expect warm and fuzzy personalities but know the service provided will be top notch.”
10AM - 7PM
French St, Lowell
Mobile Phones
“I went to this store because I was insanely unsatisfied with AT&T and their BS and was looking for a more affordable phone provider. The associate who helped me, I believe his name was Allam, was very helpful and kind. He wasn't pushy and didn't try to sell me something I didn't need. I told him what my budget was and he followed through down to the last detail. I left the store having spent much less than I anticipated. Thanks for a pleasant experience.”
“I went into the Londonderry Verizon twice in the last week. Jenna helped me save 40% on five items and switch two phones from xfinity to Verizon and activate a new line purchase.. I also worked with Steve who helped me trade my old phones in, get my rebates and sign up for my programming.. both representatives were very knowledgeable and professionals, waiting on a 60 year old guy who isn’t that technological savvy.. they were a gods end and gods gift to the elderly.. they deserve a bonus and should be running the store..”
10AM - 8PM
1235 Bridge St, Lowell
Mobile Phones
“After a hour and a half waiting on the phone for t-mobile representative... she couldn't verified my identify to set up my e-sim. I had already explained my 'broken' phone could not be turned on so I could not receive her text message to verified whatever code she is sending... T-Mobile as a company need to do better with the verification process for online services/calls. Why make customer set up two step authentication or code verification etc only to send them to the store with an photo id? Especially after waiting a hour and some minutes to get a representative on the phone?? Anyways, I digress. These poor reps at Bridge Street had me walking in 15mins before their store close. If I was them, I'd be annoyed but Wes greeted me and tried to help me. His partner was kind enough to keep trying to when the e-sim wouldn't registered or whatever it does through their system. I truly felt bad and shown up 15min prior to closing. But I was so annoyed with the service I had on the phone & I was without a phone for three days! They stay after store hour closed and they didn't rush me out. I kept apologizing yet they were nice about it and told me no worries. Thanks guys! It was much appreciated!”
10AM - 4PM
187 Central St, Lowell
Mobile Phones
“I've been coming to this store for the past 6 years. This store is Convenient , reliable with all the newest cellular phones & service you can trust. ???”
“So glad I dropped by this Metro store. Was served by Alex - who managed to get me a great deal for a prepaid SIM and also fix some billing issues that were caused by a sneaky Metro staff from another store who added a $10 insurance charge to my account without my authorisation or knowledge. If you need any help with your phone, don't hesistate to stop by. Look for Alex, and you'd be served with efficient 5-star service and the best recommendations that works best for you.”
9:30AM - 7PM
376 Merrimack St, Lowell
Mobile Phones
“Both the Spanish guy and his wife are very helpful no they don’t not ignore no they do not close early or open late they are always there on time and they always pick up the phone when I call the store and they are always helpful with any problems I have with my phone and always answer any questions I have about phone plan etc. GREAT STORE ! RECOMMEND TO ANYONE AND GREAT SERVICE !”
“We like going to NH for all our phone needs when we are in the area! The staff is always so much friendlier than the staff in any of the locations we go to in RI. Paola was very helpful, had a conversation with us about their services and listened to our needs. She didn’t just rush us to spend money or rush us out of the store, like we were an inconvenience to her time. It was a nice change!! She helped my husband set up his new Samsung Galaxy S23 Ultra and got him set up with a great case! We will come back and hope for her polite service again ?”
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“This place is fantastic.It has a great inventory and, while it took me a bit to find a few items, it was probably more because this was my first time in the store than any real layout issues. You should probably be prepared to find things on your own as the staff is routinely bouncing around getting work done.However, everyone I needed to speak with was great.”