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September 2024 by Kevin Keser
I'm here every morning and I usually have no issues unless the salt n pepper hair manager lady with her hair down to her shoulders is here.. not the skinny older lady or the one with short hair but the manager with hair to her shoulders. She is by far the rudest and most terrible worker they have.. I try to come early so I don't have to deal with her nasty.. I'm reporting to the state about her as well .. I love this 711 but this woman is a burden to the business look at all your reviews it's clear who the problem is.. do something before you have no customers left . Everyone I talk to now goes across the street mainly because of language barrier but I have benghali family and Indian family so I stay true .. do something or lose your business those are your choices unfortunately
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September 2024 by Ta'seaun Heyboer
!!!!Don't Recommend!!!! The older lady with gray/black hair is terrible. I have never been talked to so poorly. If a customer has to correct your mistake, be humbled and thankful. You don't treat them like trash and speak down to them. She definitely needs to be trained to speak kindly and to treat others with respect. I will never come back here as long as she works there.
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July 2024 by Shawn Kerns
Don't even bother going there from about 12am to 3am. The night clerk locks the door randomly between those times for about 45mins just to mop the floor. I have never seen this happen at any other 7-11 in my life. They are not 24/7 and I will never go back.
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June 2024 by Chris
The older lady with short salt & pepper hair and glasses over charged me, when I asked why so much she didn't say anything just smiled.
The young guy never gives a plastic bag when you ask for it.
I'm completely done with this store. The Chevron across the street has much better customer service.
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February 2024 by Krystal Lynn
Literally takes 18 mins just to pump $15 in the tank!!!! Seriously
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August 2023 by Trevor Mundt
Cashiers are nice very fast and efficient so there's little-to-no line even when it's busy.
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July 2023 by Holly C.
Terrible service. Very disrespectful. Line out the door and he was picking and choosing who got the free slurpees and who had to pay on 7/11 day. What a joke!
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March 2023 by Alyssa McClinton
The store was very messy and unkept. Boxes were stacked everywhere and empty boxes we just scattered around. Most slurpee machines were not working and the drink station was a disaster.
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October 2022 by Kayla LeAnne Peck
The cashier was super friendly and very helpful!!
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September 2022 by S. M.
If I could give a zero I would. The Indian guy behind the counter accused people of stealing stuff despite a parent standing there the whole time. Embarrasses customers in front of others on no grounds. Seems like this is an ongoing problem at this store since I am not the only one who has made this complaint.
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August 2022 by atomhrtmother
terrible 711, messy, cashiers take their sweet time to ring up items, not to mention the hindi boys there are not so discreet at staring at women which is disgusting and make unwanted comments towards women who just want to get their things and go.
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August 2022 by Lee L
So cheap they can’t put receipt paper at the pump. Go to the Chevron across the street!
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July 2022 by Tribulation Force
I have lived in Reno for 50 yearsHope you're doing well God Bless you
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July 2022 by Scott Riggs
They do their best to keep the perpetual line moving as quickly as they can :)
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June 2022 by Mark Smith
This location manager is racist. Raj is a Hindi who constantly berates the female associates with talk like, India is better than the US, and how Indian workers are much better than lazy American workers, etc,etc. He does this in front of customers frequently. This store is held together by the three ladies who do it all. For them, I give five stars and continue you to do business there. Thank you ladies!
