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August 2024 by stephanie
We called @ 8:50 am and Brock was her by 9:15 am his price was more than fare he was honest and efficient would highly recommend this company
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August 2024 by Richard AhYou
Quick response and took care of our chip within 30 minutes of our call. Saved us time as we were on a road trip and our windshield definitely would have cracked if not fixed immediately. Great service, thanks Brock!
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August 2024 by Breanna Grooms
Brock is awesome and did a great job!
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May 2024 by Jan Vii
Got a rock chip driving to Cali. Brock is the man if you need your windshield fixed. He's done it in less time. Excellent job!!!
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May 2024 by Edgar Morales
I called Brock he came down right away to fixed my rock chips on my windshield he did a good I attached pictures before and after. Thanks Brock.
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December 2023 by Daniel Bird
Brock is the man. Had a nasty chip in my windshield Brock was on site and window repair within 1 hour. Excellent pricing also not to mention very friendly and personable. Highly recommend 411 auto glass repair.
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May 2023 by Fabian Michel
Very good and friendly
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March 2023 by Ana Fernandez
Brock is an angel! I knew the chip on my windshield was spreading fast and I had to Google for a mobile repair service from where I was. It was past 5pm on a Saturday. It's hard to find an available repair expert. But Brock, even if he was in a family party, responded and met with me in minutes. He was very informative - giving me important info and tips - while he was working on the chip. And he explained what was going on.The repair was done within 30 minutes. And you can see from the before and after photos the professional work of Brock. I highly recommend! ?? He also assured that the repair is permanent, gave me an invoice, and guaranteed that if the repair doesn't hold, he will repair the entire windshield. But no need - his work is very professional!
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March 2023 by Rahad Black
Good customer service helped out with limited time we had as tourists, it was last minute fix and they got us in and out quick quality work as well cleaned all the glass with precision. Recommend to anyone stop here better than safeliteService: Auto rear window replacement
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March 2023 by Jeana Churchill
Service was quick and timely!! Quality work too.
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March 2023 by Cathy Simicich
Came out within two hours and replaced my drivers side window on a holiday weekend. Extremely polite. Great price. I will use again and definitely will recommend for any window replacement. Very knowledgeable. I also received a call afterwards to make sure everything was completed and I was satisfied. 5 stars.Thank you,Cathy SService: Auto side window replacement
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March 2023 by Jerico Buckmaster
Great customer service, explained what he was doing with great detail. Didn’t rush and made sure the quality of the repair was 100%. Would recommend to anyoneService: Auto windshield repair
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March 2023 by St Hr
I would LOVE to leave a positive review but, unfortunately, I can't. I was in LV from out of town, specifically to buy a car, and that car needed a damaged windshield removed to prepare for repair work. When I called 411 Auto Glass R & R, I was told I probably wouldn't want to pay the amount they would need to come and do it: $100.00. I instantly agreed to pay it because I required the service and am a very fair person. I asked if they'd be bringing along a vacuum because there were many shards of glass inside the vehicle that I NEEDED removed. I was told the person coming to do the job would absolutely have a vacuum and would clean the glass debris up for me as part of the service. Fast forward: the employee arrived late and without a vacuum...said no one in "management" had told him he needed to have one with him. He then offered to come back the next day, by noon, and vacuum it for me. I said that would be GREAT and I thanked him! I then texted him my address and told him I'd be available all day, specifically for him to come by and finish the job. He said he just needed to get "permission". I then told this to the sales manager I'd arranged things with, once the employee had left, to let him know what had happened. He said he'd get to the bottom of it and get back to me. By the evening of the following day, after waiting all day, not a word came from anyone...and I even texted the employee with my address. So now, I have a vehicle with glass shards all over the interior and no (easy) way to clean them myself. Fantastic. 2 stars because, while they DID remove the windshield, arrival was late and, most importantly, service was ultimately incomplete (and, therefore, too expensive). Should have paid with a card, not cash...at least then, I would have been able to pursue a partial refund. Oh well.Service: Auto windshield replacement
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March 2023 by Chris
Called up and was able to get a repair within the hour, flexible meeting time and cost, excellent job repairing my windshield. Would definitely use again in the future.Service: Auto windshield repair
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January 2023 by David M.
Well, that was a breath of fresh air. I contacted 411 on a Sunday and they were out to my house on Monday morning. The communication arranging the appointment was excellent. The installation took less than an hour and was done very professionally. While I am not inclined to go out of my way to take another golf ball to the windshield, it it occurs again, I wouldn't hesitate to call 411. The price was very reasonable plus you get to watch them do the installation which will convince you this isn't a do it yourself project. Three cheers for 411.
