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August 2024 by Kat Stewart
Multiple things went wrong with this place.
First of all, I had an order that was to be delivered. I have video proof of the delivery driver walking up to the door, scanning a drop off card and then leaving with my package. They didn't even try to knock or ring my door bell.
Second, we went to send a package and when we picked up a box, the worker told us, "don't charge over me and push me around to get a box." We were waiting for the box area to open, and we're leaning on the wall across the room.
Third, when we went to actually send the box, it had a tiny bump in it, but was completely taped up. She told us that since we 'altered the box shape' that they were gonna charge us for weight instead of for the flat rate box. We asked for her to show us where it said that altering the box wouldnt charge the normal cost (we didn't alter the box at all, there was just a bump from a stuffed animal.) and neither of the workers could show us where it says anything about 'altering the box'. She proceeded to try and charge us about $50 for the box instead of the $24 for a large flat rate box and got snippy when we said we would just take our package to ups.
Mlk post office, obviously your store is garbage, judging by the low low rating and reviews on every platform. You need to get your stuff together. And you need to train your workers to do their job. Not only are they not knowledgeable about any of their services, but they can't show anyone where any of the 'rules' are. They also speak to your customers very rudely for absolutely no reason. We started our interactions very kindly each time, and the lady could only snap and be snide about how 'stupid' we are to not follow the non-posted rules. Do better.
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August 2024 by Joy Foster
The USPS in general gets a 5 star. This location on the otherhand, does not. This seems to be one of the most unprofessional locations. Took me almost 3 months for a mailbox key, and they never called to advise when to pick up the new keys. Some of the. Staffs customer service is just garbage. If possible, go to another location.
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August 2024 by Rachel Carpenter
Update: I was able to resolve the issue AFTER filing a claim on the USPS website. For that I am grateful.
Original post:
I never get my mail or packages from the PO Box that I pay for. They don't do anything to make it better. They just say the supervisor will call you and they never do. They never answer the phone.
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July 2024 by Sariah
Having trouble removing my personal mail sometimes it's like they don't check and just put it in what ever mail box I had my check mail to a different address twice and someone else enportante mail send to mien there for how ever is putting the mail stay off your phone and pay attention where you're putting the mail
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July 2024 by Salena Marks
I work here, and I love it, say what u want about the P.O but you really have no idea how hard these people work getting your mail 2 you
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March 2024 by P T
They're fairly efficient, but love to catch an attitude real quick
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March 2024 by Hannah Wines
This post office has a habit of taking forever to process packages and sometimes even lose them. Do better.
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February 2024 by Joshua Mier
Great service every time when I go
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February 2024 by Soooby Rooo
Maybe the nicest post office in town.
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February 2024 by Stacy Thomas
Fast and reliable
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December 2023 by Christopher Lytle
My experience at the M.L.K. post office have always been wonderful. The people there have always been friendly and very helpful.
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November 2023 by Max Pro
Great customer service
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August 2023 by Gregory SQUIRES
Quick, attentive service
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August 2023 by Aaron
The lady at the package window is very disrespectful and needs to be fired
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August 2023 by James Alvarez
Ive only had great experiences with this location and staff. Very helpful and friendly
