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August 2024 by Alexa Sweeney
Convenient for Amazon returns
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April 2024 by E.J.'s Life & Relationships (In My Image Therapeuti
Kind, friendly, and proficient considering his co-worker was on lunch.
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December 2023 by Fuentes4
Quick and easy service
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October 2023 by Robert Blaiklock
Very fast and professional service. Staff are very helpful and friendly.
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October 2023 by Erika Perez Ruiz
Services legit but would try not to go back there unless I really had to fingers crossed!!Tyler very lack of customer service
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September 2023 by Will Moore
This UPS Store location is outstanding, thanks to Tyler's customer service and expertise. I had dozens of returns to process, and we knocked it out in just a few minutes. Thanks, Tyler!
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August 2023 by Mary Ann N.
Service is always fast.
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August 2023 by john smith
My opinion of this location is the same. If I could give a 0 rating I would but I decided to rewrite my review because twice now in just a few months, this store has lost or stolen items that were supposed to be returned to amz. Whatever store you go to, learn from my mistake and don't throw away your receipts. Even though amz will eventually refund your money, it's been very frustrating and very time consuming to deal with them when this happens. Also, on the receipt if you see a strange reference number followed by "contact amazon" instead of a tracking number, this is a reference number generated by amazon. You'll probably find it at the bottom of the shipping label or in the instructions. I contact amz several times and they didn't seem to have a clue what this was or could explain it (even spoke to a supervisor who argued that I shouldn't be able to ask questions about a ups receipt). You may need to explain this to amz although they should know this already. This is your only proof though that you turned in the item to ups. I complained to amz that this was the 2nd time an item I gave to this store disappeared but I don't know what action they took. Why did I go to this ups store even though the service is so bad. Location. I go by there all the time so it's just convenient but considering all the time I spent dealing with amz, I could have driven to a different ups store and saved a lot of time and hassle, so I won't be going there again.
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July 2023 by Cortney C
I just had the worst experience at this location. Today on 7/14/2023 around 5pm pst I went to print out some personal information. The young lady helping me was new. Before printing she forget to confirm with me the number of pages and it was far beyond what I was anticipating. I let her know that and that I didn’t need all of the pages. The manager, an older man walks over and says it’s “it’s not like it’s a dollar a page, it’s only .27 cents” I replied “that’s more than what I needed” I let them know I didn’t want it. He accused me of ripping them off when I simply just didn’t want it. He threatened to call someone on me if I didn’t pay for something I didn’t want. I let him know I didn’t have it. He literally started an argument with me when I wasn’t even upset at first. Then refused to shred what I didn’t want which had my personal banking information on it. I had to demand he shred it. I left upset in a hurry leaving behind my phone. A minute later I went back and he pretended he didn’t have it but my phone is tracked. I asked the young lady to give it to me and she said “I don’t know where he put it”. I had to threaten to call the police for him to give me my phone. He not only attempted to hold onto my personal banking information but my cell phone. I see a number of complaints about him but he remains employed as a manager here. I told him I was going to call corporate and he did not care as if he was sure there would be no reprimand. I will be filing a formal complaint with the BBB and the cooperate office.
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June 2023 by Nancy Edgington
Beware This Unlawful Business! Holding my mail hostage - refuse to give me my mail. In a car accident and missed the pymt date for the box. "No pymt no mail but we'll throw it away for you"?this should be unlawful.
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March 2023 by Majesty S.
Frank is literally heaven sent. Asked all the correct questions to make sure he was able to assist in a delivery change with very import contents in the package.
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December 2022 by peter shipley
Staff mbr very rude, stated they don't print anything
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August 2022 by Bambi Koch (zCatLady)
Courteous, quick service
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August 2022 by david Kaempfer
Very friendly, much better than Nellis location
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July 2022 by IC C.
If you're returning to Amazon, make sure you pack and label it yourself even though amazon states The UPS store will pack and ship for you. Some of the workers here have PACKED and shipped my items without a problem, today this one lady employee game me the biggest attitude, I dont know if its just laziness
