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October 2024 by Ivan Lavergne
I got some really good deals with SuperPawn I've been dealing with them for over a year now
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September 2024 by Lazaro Pastelin
Very good service especially from Miss Alexa!!!!!!! That she treated me today, Sunday, August 11, conveys a good vibe, people like her should exist more, thank you, she made my day!!!!!!
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August 2024 by Melissa Inzunza
Ask for Alexa great customer service
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June 2024 by B MZ QUEEN B
Upon entering, it seemed like any other Super pawn store. Im loyal customer with Super pawn over 20 years or more doing business. I visit all the ones in Las Vegas area a least one month. This one I visit 3-4 time out of year because I don’t like area it located. Every time go its not busy like other one. Customer service is bad for the business. Yesterday I entered the store about 3 to 4 employees behind the cash register talking 1 employee seating down by jewelry case. I told them I would like to buy this double heart ring price tag showed $145.00 the young man obtain my driver license showed ring I tried it on. I advised him I would like to purchase. The young man said we have same ring price at $447.00 I laugh said I would the one that’s price at $145.00 please. Walking to register the employee Karla that was seating by jewelry case over heard the conversation advise young man unable to sale ring to me because it was price wrong he was confused asked why the tag show $145.00 she took the ring from him and went to back of store. She was so unprofessional no customer service skill leadership skill for her coworker as well. She can sell it to me for $347.00. Super pawn lose good customer of 20 year thanks to Karla. Thank you Karla from BmzqueenB.
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February 2024 by Kelly Norton
Upon entering, it seemed like any other pawn shop. I saw a PlayStation game in the glass case I intended to buy. Then, I browsed the DVD's on the wall... Only 25 cents each! I grabbed one I liked.Then, I headed over to the wall where the purses and wallets are and stood there for a few moments expecting someone to ask me if I needed help. No one did.So, I walked over to the group of about 6 employees behind the cash register and told them I would like to buy a wallet."Yeah, yeah ok just a minute". One guy said.So I waited. For a bit. And kept looking over in an obvious way.But no one came... And it wasn't even busy.Finally I went to the register to pay the 25 cents for the DVD so I could leave.And instead of reminding these people that I wanted a wallet off of the wall, the guy just said "You're good" to say I didn't need to pay for the DVDGee thanks. I guess you thought you made my day. But what I really wanted was the wallet but no one would sell it to me.It was strange. Bad business. I won't bother coming back here.
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December 2023 by PuertoRicoMan
Was offered $25 for an Oculus Quest 2 while they sell theirs for $190...don't waste your time here ???
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November 2023 by Brandi S
Nikki was very kind and helpful
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November 2023 by lynda fuller
Friendly and speedy
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November 2023 by Ricardito
Bad service
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November 2023 by Samantha Steele
No help
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November 2023 by Reed Reef
African American manager named Andrea completely inconsiderate and unprofessional. She is a scammer and does the very least of her duties. Very frustrating and pity attitude. Will definitely let it be know this establishment looks very poorly with her on your staff representing super pawn. No stars just horrible experience
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February 2023 by Valerie Larson Helms
I've always received excellent offers and treated fairly.
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January 2023 by Gino diFonzo
If you like being gaslighted and having your time wasted by disrespectful, incompetent employees, this is your place!I should have read the reviews . . .
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November 2022 by brenda bermudez guzman
I bought several times in this store and they treated me very well. Very kind ? Thank you very much for all your service ??????
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November 2022 by Bill Jones
Great place