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November 2024 by MJ Brewer
When my truck lost it on the highway Friday night, I was a little disappointed the closest garage didn’t open until Monday, but their reviews were strong, so I went with them.
While I waited, my friend spoke to me on the phone and thought it was the transmission. Imagine my relief in finding out it wasn’t, the work cost a bit over $410. I expressed to the mechanic what a relief it was that my friend was wrong, because after paying a $530 towing cost and a hotel room for three nights, I was tapped. My friend was paying for the work, God bless her.
As I left with the truck, thanking the guys who repaired it for doing it so quickly, I packed my dog and headed out to Utah, relieved to be on my way again. But that’s hardly the end of the story…
The truck started acting up after I stopped for a much-needed food break a half an hour away. Yep, “thank goodness I broke down so close to the repair shop,” right? ?
They took it back and hooked up the diagnostic code reader for a second time. You’ll never believe what it said! My transmission was bad and needed to be replaced. ? Joe said he had no idea why the diagnostic didn’t show that before—and I certainly have no idea. But thank goodness, the guy he always refers transmission work to happened to be standing right in the garage as we spoke!
They quickly ran the numbers and a quote emerged of $2,700 + another 4 days at the hotel. The total cost would have been around $3,500 (for an affordable stay). When I told them that was too high, they suggested I give my friend a call. ?
When I told them there was no way I was asking my friend for the money, one of them tried using fear tactics by telling me that it sure would suck for me if I broke down in the desert all alone at night. This especially pissed me off, because I had already expressed my concern about waiting 6.5 hrs for the tow truck the first time, and they’re using my fear to their advantage now.
I nearly cried, not knowing what I could do, as I truly had no options. So, I told them I had to roll the dice and hope I made it back to Utah. I waited out front for several minutes while they finally bright it back out, just in time to lock up shop.
It’s a miracle! Made it all the way back to Utah without a hitch. Sold the headache, and purchased a vehicle that wasn’t going to bleed me dry.
Thanks, guys! It’s funny how our conversation started by me telling you how fed up I was by garages that take advantage of women’s ignorance—but, here you are, just like all the rest of them.
Integrity? Yes, they do have it when it comes to drumming up business. I may not know about mechanics, but I sure understand research.
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November 2024 by keith abraham
Randy and Joey are two of the best in the business. Knowing you’re being treated with a fair price everytime is comforting. Not to mention the work done is always correct the first time! Quick, easy and professional!
Call these guys for any of your needs!
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November 2024 by Tarsis Lopes
The best Auto Service in town, highly recommend, thank you very much.
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October 2024 by Emma Malsam
My 1999 Mazda 626 was not running well.
Randy & Joey at Integrity Mobile Auto
did excellent mechanical repairs and now it’s driving like a new vehicle!!! I highly recommend Integrity Mobile Auto !!!
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October 2024 by Quinton Powell
I’d recommend these guys any day of the week. There prices beat anyone else’s in town and they treat you as if you’re a friend very personal and they make sure the job is done right and that you’re satisfied.
Btw they replaced turbos on my car so this wasn’t a small job and they saved me 3k.
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October 2024 by Gina Bennett
Joey and his crew are the best. They are fair, honest and extremely knowledgeable.
I drive clear across town for Integrity Auto Service to work on my truck because I trust them.
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October 2024 by Perry Wang
Contacted Joey and after a consultation, he ordered the parts and repaired what was necessary with no delays. He was very straight forward and really helped me out. Would recommend.
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October 2024 by Jimmy George
I recently moved here from Canada and visited Integrity Auto Service for an oil change, and I couldn't be happier with my experience! I was in and out in just an hour, which was impressive. The staff was friendly and efficient. They even notified me about a faulty gasket seal, which I appreciated since it's covered under warranty. Overall, a great visit, and I'll definitely be coming back for future services!
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September 2024 by Wesley Willford
Had a Great experience here. I don’t usually leave reviews but these guys were truly amazing. Very honest and fast. Joey and Randy are amazing and walked us through everything. I would highly recommend these guys.
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September 2024 by Pasqual Vasquez
2014 BMW Owner,hada hiccup”drivetrain malfunction”wile in Vegas last week,took it 2da guys@ Integrity,Joey was awesome in explaining everything in detail,wanted 2 help me out as much as possible as l live in L.A.Randy da Technician worked on it and did an Excellent job. He fixed the issue n was on my way.i was very very pleased w/their work,I also saw how they treated their other customers,Joey n Randy really lived up 2their Company’s name.as Honesty n Trust is very important in their business.i give dem a 5 Star review??keep up da good work guys.
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September 2024 by Ricardo Garza
Really nice work take the time to check vehicle and let you know what you need work on very good price
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September 2024 by Alejandro Ponce
Always have a great experience with this place. The team at Integrity is always helpful and super honest.
Definitely recommend them.
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September 2024 by Nakiea Ctowder
Awesome job, great price, and straight to the point communication.
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September 2024 by Drive Safe Stay Dangerous
Great place everybody’s amazing there fast and reliable
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September 2024 by Adam Santome
I’ve been coming here for years. Joey really does provide the best service at the best prices. Anytime I have an issue big or small, he’s the first person that I call! ?
