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September 2024 by Ricardo Adams
I purchased a Mercedes SL 500, and promptly took it to The Mercedes-Benz dealership to be inspected.
1. Battery was going out
2. The sam unit needed to be replaced
3. The motors under each seat, the driver side and the passenger side needed to be replaced.
Total repairs was going to be $8000.
I took the car back right after inspection a week later from the Mercedes-Benz dealership, I gave the car back to them, and I was refunded my down payment, that was the only good thing that came out of this!
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August 2024 by Jessica Lamendola
I had the best car buying experience with Eddie at Baja EAST auto sales !!! He is by far the best! Treated us like family not just a number!!! Highly recommend anyone looking for a car to come see Eddie and his crew at Baja east!!!!
Jessica & Derek
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August 2024 by Juliocesar Morales
We recently bought a car and in less than 3 weeks car started having lots of issues including check engine light turning on and other lights on dash also and spare tire was slashed with car jack missing its just very very disappointing people be careful
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August 2024 by Emmanuel Flores
I had such a great experience with Elite Alvear. He was super friendly and really thorough and explained things out. I could get a car but still the experience is definitely gonna have me returning when I'm more fit to established to get a car.
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August 2024 by Erik Josue Cruz
They want to get rich by selling a car. If you are not careful, they will sell you a used car for the value of a new one. They first get information about how much you are willing to spend each month and thus increase the value of the car.
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July 2024 by Danielle Crespin
I want to give a big shout out to Raymundo and Eddie for their awesome customer service!!! All the staff were very kind, professional, and welcoming.
I went in around 9:00 am to look at a Ford edge.
Raymundo helped us right away. Once seated at his desk he introduced us to his boss Eddie and then walked us through the lot to see if there was anything else we liked. Once they brought out the first car, the Ford edge, we test drove it and we knew that was the one. So we talked and Eddie informed us of the prices we would have to pay. He did it by giving us the worst case scenario. Then he went to his office to contact our bank and see what kind of deal he could work with themThe bank's system was down so it took him 4 hours of talking to the bank but when he came out he had come out with numbers better than we had asked for!!!
When you drive off the lot you have to have full coverage insurance already. And when you get full coverage the car has to be at the insurance place so they can take pictures. Well Raymundo offered to go with us to get the insurance and Eddie agreed to let him. Now I'm a proud owner of a 2018 Ford Edge!!!
Thank you so much!!!
I recommend this place 100%!!!
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May 2024 by Jacqueline Chester
These crooks charged me a thousand dollars for my car title, something they didn’t tell me up front, so be aware.
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March 2024 by Shantel Byrd
Elite was really friendly and helpful. He made this first time experience easy and simple. I’m so happy with my car and can’t wait to do more business with Baja!!!
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March 2024 by Qyanna Simpson
The service was absolutely great the entire staff had great service elite was very kind and informative and I loved working with him thank you i appreciate all the help today
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February 2024 by Perro Vale
Thank you Elit for your good service in helping me complete my purchase of my new truck.
Thanks, low auto sales.
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February 2024 by Gannon Mckay
Elit did a fantastic job selling this car to me and giving me a fair price couldn't ask for better service
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January 2024 by Kienna Adams
They sold me a truck with paint off the top of the truck and a messed up tranny and made me put down a huge down payment
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January 2024 by Luanna Porras
I called to see if they took my type of statement for financing and they told me they did. When I showed up they hit my credit for the inquiry and then told me they didn't take my type of statement. Also with my license in his hand, kept calling me sweetie.
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December 2023 by Roger Mazon
So I recently wife and I went looking for a car and we're met with Marcos the sales rep who assisted in looking for a car. My Wife and I had particular models we were looking for and Marcos was fixated on showing us a car that he thought suited us, and was not knowledgeable and did not have any answers to the questions I was asking.. all he kept saying is Idk, and going back and forth with the manager asking the questions we asked him about the car and the situation with the car a 2013 Honda Civic. We ended up speaking with the manager and trying to negotiate a price than what the were asking which was 14,900 and we're trying to reduce it due to Paint damage in the whole top of the roof and paint scratches, when i took it for a test drive I noticed the motor mounts were in need of change. The suspensions and the shocks were shot and when I asked him about he said idk it drives right. After speaking with the manager saying he can't do the 12,500 we asked to drop he stated no and were on our way out Another Sales man by the name Kelvin Pimentel got our attention and asked us about the models we asked earlier he had already had some in my mind and also had the answers to our questions and also gave more detailed information into the process of the whole first time buyers. He took us to another dealership showed us a car took us on a test drive came back me both and my wife liking the car, we got it and thankfully for the experience we had with Kelvin at Baja. If you want the right sales man who knows and understands what you want it's him ?.
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December 2023 by Bridget Mazon
I had a very bad experience from the start. I spoke with a sales person. I don't even remember his name, he had an accent. We told him what car we were looking for and he was browsing the computer and every time he had a car up on his screen we had to ask every time to see the vehicle he pulled up. We came across a vehicle we were possibly looking to purchase, 2013 Honda civic. Had some sun damage and was sitting in the lot for almost a year. My husband took it out for a test drive and he found some problems with the vehicle. Suspensions and shocks were shot, Motor mounts were vibrating really bad. It also had a nasty take off pull. I can only imagine what problems the engine or motor could possibly have. They wanted $14900 for the vehicle which was too much for the problems the car was having. We offered $1200. The sales person was horrible at answering questions and kept saying I don't know to everything we asked. We spoke with the manager and informed him of our concerns with the car and he mentioned he could have it fixed if we were to purchase. I told him that the car had been sitting for almost a year and that if he wanted to fix it, it should have been fixed a while ago. He rejected my $1200 offer. We thanked them for their time and were walking out when Kelvin Pimentel approached us and asked what vehicle we were looking for. At this point I was already just wanting to leave but I gave him a chance to help us and we sat with him. He was very thorough with the process. He was very friendly and funny. He went above and beyond to make sure I got the vehicle I wanted and was pleased with. He went as far as taking us to one of their other locations and surprised us with a vehicle that I actually was interested in. We brought the vehicle back to the original location we were at and talked numbers. Kelvin made everything so easy and fast from start to finish and I walked out with a 2015 Camry. I HIGHLY recommend speaking with Kelvin. He knows his stuff and will get you the right car your looking for. I Would definitely come back after our experience with Kelvin.
