Cell Phone Stores in Henderson, NV

“Getting a new phone is always a daunting task but it was time. I walked in about 2pm a few days before Christmas and figured it would be busy. I was very fortunate that it wasn't and I was helped instantly. Unfortunately I am someone who doesn't always delete everything from their phone which meant I was going to be there a bit. Nathan didn't judge once and helped me through the process. He showed me the different options for phones and then talked to me about the selection they had. He also talked about the memory and price and the value of deals they had. The experience was 5 star and I will send others to this location as well. I was truly impressed with how easy it was!”

“One associate named Ryder gave me excellent service. Helped me with anything i needed and answered all my questions. Any time i come in for help he comes up to me right away to help. Answers any and all questions i have. Very excellent customer service and i will always come to this at&t for excellent service.”

“Wasn't able to receive pictures through text went in and Michael was amazing and help me fix the problem. He was very patient and knowledgeable. 10 out 10 highly recommended Michael for all your phone needs. Thank you for the wonderful customer service ?”

“Our experience at this cricket location was excellent. Chad helped us with all of our needs and went above and beyond with his customer service. All of our questions were answered thoroughly.”

“The manager who works here, Marc was a younger but extremely experienced worker. I usually dread coming down to AT&T and was thinking about canceling. I am pleased to say that I am not going ANYWHERE because of people like Marc. Thank you.”

“Moody and Celesto are super helpful.Moody went above and beyond to help me set up my samsung a14 5g. The store smelled nice and looked super clean!! This location is hands down 10 /10 customer service :)!!!”

“I wandered into this store on my way to work after a promo email planted the idea of upgrading my phone. I was underprepared, didn't know what I wanted, and had a ton of questions the internet probably would have answered for me if only I'd bothered to ask. But let's be honest, sometimes you need the kind of assistance that only a storefront can provide. I was greeted warmly upon entering, the store was tidy, and my wait was short. Total best case scenario. Now, I am utterly tech-silly and asked every question under the sun- twice, changed my mind last minute, asked for print outs of everything, and still came back 4 days later (with multiple overstimulated kids who would rather be at a playground) just to be sure I had all the details straight... They had the patience of Saints. Josh explained everything to me in a clear, concise way, and handled the entire interaction with a level of candor I really wish more people understood. Another gentleman (who's name unfortunately eludes me at the moment) was able to aid me in efficiently finalizing my trade-in... All while my children planned a Lord of the Flies magnitude takeover of said storefront. Seriously, y'all were wonderful even when it wasn't easy and that speaks volumes. Thank you so much for everything.”

“The nicest group of people . Very hardworking and enjoyable . They really care about their customers I could just tell me other interactions I saw while I was at the store . Made me feel really good”

“Wow that was cool ! We got the new Verizon Home internet today and it's amazing. It's so fast and it was so simple to hook up I recommend this to anybody”

“This is the place to go,Cory's customer service skills and helpfulness in getting the best value for your dollar. And in today's world who doesn't want value for their dollar. More bang for the buck is this guy's motto. He helped in getting a better plan,and a better phone by just taking the time to make it happen for my wife.Highly recommend going see Cory for your cell phone needs.”

“I recently had a positive experience with AT&T, despite not having an appointment. I was pleasantly surprised by how quickly they assisted me. Shawn, the representative I spoke with, was incredibly helpful and knowledgeable. He patiently answered all of my questions and provided thorough explanations. Even though I didn't make a purchase during this visit and was only inquiring about their services, Shawn went above and beyond to ensure I had all the information I needed. His expertise and willingness to assist made a lasting impression. Overall, I highly recommend AT&T based on the exceptional service I received from Shawn. If you're in need of telecommunications assistance, don't hesitate to reach out to them.”

“This place is super nice. The staff is friendly and if they cant fix your problem they will call the manager to do it for them. Seemed super fast and the girl called everyone by name when they came thru the door.”

“Thom was OUTSTANDING! He helped us switch out if a terrible predatory verizon wireless plan. Paid off 1000 dollars remaining on our two phones, transferred the service to T Mobile. Instead of paying 300-400 dollars a month, we are now only paying a bit over 200 a month - and that includes Free Netflix, two new apple watches (one big and one small), comprehensive phone protection plan (that replaces phone for only 99 dollars!), high speed internet (meaning i don’t pay ridiculous 80 dollars a month with Cox for terrible connectivity all months every night), unlimited texts and data. Taxes included. We are more than happy. Thom stayed 45 minutes past through the store close time to take great care of us. He was highly informative, very pleasant, extremely diligent, and very professional. He should get a big promotion and pay raise in 2024. He is a great asset to T Mobile. When accounting for all the savings, Thom with T Mobile is saving is 150-200 dollars a month with a LOT more features and two apple watches. Pay half the price as Verizon Wireless and get thrice or 4 times as much in return. I would very highly recommend both Thom and T Mobile. Dan, Thom’s colleague, was also very pleasant, professional, helpful, and stayed long. We recommend him as well, though our entire transaction was done with Thom.- Dr Vatsal B Patel, MD, MBA, DABR.”

“Went in to get my son his first phone. We got a great deal on a iPhone he was wanting. Makayla and another young lady helped us add the phone onto my husband's account. A short time later we were on our way. Both girls we're very nice and helpful. I recommend this location.”

“I went into Metro on July 12th. I was a hot mess!! The day prior going into Metro, one of the phone agents messed everything up, it was a complete $h!t show! From the minute I walked into the store on Green Valley Pkwy Irene was AWESOME!! SHE WENT ABOVE AND BEYOND HER JOB, WHEN NO ONE WANTED TO HELP US, SHE DID! SHE STOOD UP TO HER PEERS BECAUSE WHAT THEY WERE DOING WAS WRONG. I AM VERY GRATEFUL FOR HER !METRO WOULD BE LOST WITHOUT HER!”

“I had my Iphone repaired here. The staff went above and beyond in explaining very clearly to me what my issues were and what needed to be done to get my phone up and running . They were very professional and my phone now works like NEW again. I would recommend them to ANYONE that has a phone that needs repairing. Professional staff and great service !!”

“I love this store! I have been a long-time customer of T-Mobile, (almost 14 years), and my home store on Horizon Ridge closed. So when I upgraded through my JUMP program I took my new phone to this location. Joselyn was excellent. Her efficiency, professional knowledge, and accuracy were so welcomed! Keep up the good work! Cuz I'll Be Back....”

“Ricco was awesome I am very happy with the service they provided plus I saved money and Ricco was super helpful and informed I was in and out activated my new phone”

“I'm happy to report that I had a very productive and successful trip here today.My dad decided that it was time to upgrade his phone, so I initially took him to the Verizon on Lake Mead in Henderson earlier in the afternoon. They were a Victra store, which is an authorized retailer. More to the point, they only had one employee trying to juggle a gaggle of customers.We then opted to try this store, which we'd passed multiple times going down Sunset over the years. It's next to Harold's Chicken, which was formerly PizzaRev. Inside, it's more official-looking and had 5 or 6 employees working, with one of them named Jake warmly greeting us.We stated our intent to upgrade to the Samsung Galaxy S22 because there was a $350 discount available for it on that phone line. After accessing the account to find the offer, he told us that they only had the purple color of that phone in stock, which we okayed. He informed us that it would cost $9.72 monthly, which I did have to clarify was for 36 months and then calculated out to equal the correct post-discount price. He also charged us an upfront cost which comprised the sales tax (pre-discount) and a $35 upgrade fee, and he provided us with the printed receipt.Now for the buried lede: after he activated the new phone, we also requested that he transfer contacts/photos/texts/etc. from the old phone to the new phone. Jake was extremely helpful working the old phone screen, which had suffered water damage to the screen. However, he was able to play around with it and get the transfer going via the Samsung Smart Switch app. He was going to charge $30 for the service, but he ended up waiving the fee because the transfer was taking a long time and the store was closing soon. This felt like an above and beyond moment.He also helped us with some account changes. We inquired about the unlimited data plans and decided to upgrade to the least costly "Unlimited Welcome" plan after he said that it'd only be $5 more monthly. We also asked where the paperless billing statements were being sent. He was able to show us the email address, as well as change the email address to a preferred alternative.Overall, it was a far better experience than we'd feared. I'm so glad that there's a viable in-person Verizon option considering that Costco has abandoned their old wireless service third-party retailer and the local warehouse only offers T-Mobile.”

“this target location is what made me love target. i used to go to walmart daily, but the environment of this target is by far my favorite. i go here all the time and the service is amazing. there's always a worker who is ready to help you with anything.”

“Eddie P was so helpful with setting up my new T-Mobile cell phone account. He was so competent, friendly, and patient. He transferred data from my old phone to new phone. It was such an stress-free experience for me. I walked out the door with everything good to go. I’m so appreciative for Eddie doing such a great job to help me!”

“I love Target but I don't always love their prices....lol I went in here this AM hoping to score some great Christmas clearance items....but no such luck! Believe it or not I actually had better luck @ Big Lots a few stores down from here. There were some random set ups here & there with clearance Xmas items on them through out the store but they were pretty much bare. I went to the Xmas products & found some stuff on clearance. One area had a sign saying 70% off. I thought WOW that's awesome!! There were pillows, candles, little decorative trees & some other random stuff. Well come to find out they were NOT 70% off. A customer had picked out a few things & went & scanned them to check the prices & found out that they were not coming up 70% off so she said something to an associate & she told her that the items were actually 30% off & changed the signs. That customer put all her stuff back & once I checked the prices of my stuff all mine went back on the shelves too! That was pretty crappy. Get it together Target associates! I then went & found another aisle that said 70% off. The items I picked out were actually 70% off so I grabbed a few things. Fuzzy socks, dogs PJ's & this cute Christmas count down. I basically went here just for the Christmas clearance stuff. Store was neat & organized. Food area was well stocked. My cashier was very nice. She sympathized with me when I told her the ordeal myself & another customer had.”

“I go to Walmart a lot. The best part of my trip is seeing joy the door greeter. She is always soo friendly. If it wasn't for her I would probably just got to the Walmart closer to my house. Thank you joy for all your hard work and dedication to your company.”

“I went in there yesterday to get a tablet near closing time and it was a Hispanic sales rep guy I'm looking at my receipt and it says sales rep number ****364 but I don't remember his name. He was absolutely awesome had the tablet brought from another store and assisted me with so many other things including prepaid that I set up for a friend that's less fortunate of mine that I wanted to help out. So he was awesome and he was also pretty cute too pretty damn cute lol so anyway I recommend the store and it's employees. The manager didn't seem like he was too friendly but I used to work at Sprint and that's how the all the managers were so that's nothing new that's pretty much why I quit anyway because of the managers. Anyway the guy that helped me was superb and like I said super cute I hope he does really well because he deserves it.”

“Don’t bother with all the other locations. Most are all just resellers that can’t do anything to help you. I came in with a mess, from my online phone order to the reseller locations and the phone support screwing my account up.Dan took care of me. Super nice, calm and helpful guy! Even though I was stressed and mad after an hour on the phone with Verizon. He understood and he fixed everything they messed up.Highly recommend!Thanks again Dan, I truly appreciate your help!”

“Cox Store, on Marks St. HendersonThe staff was completely inviting upon entering the store. What I assumed would be hard was very easy. I picked up internet equipment to self install ?The representative at the store connected it on her end, and I only had a few steps at home.It was painless and a lot less scary than I imagined.Great job, Cox!!!!!!”