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June 2024 by Mel Walker
More times than not refill is late requiring multiple electronic requests from doctor and multiple phone calls from doctors office.
Last time it was 10 days late, costing me days off from work not to mention the considerable pain I'm forced to endure.
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March 2024 by Nick Agorastos
This is the worst place for prescriptions. I have had nothing but problems since switching here from Smiths due to the insurance that I have. Smiths would always let me pick up my medication a day early when I was in town and this place refuses. They have gotten my prescriptions wrong on two occasions and overcharged. When I contacted the insurance company they said that they approved the medication and it was sent back by the pharmacy. The minute Smiths starts accepting my new insurance I’m out of this terrible pharmacy.
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March 2024 by Carmela M.
Just wanted to shout out to the pharmacy here! Pharmacies in general get so much hate, but it's not like most of us know what the heck it takes to run a pharmacy. I think these folks are great, they get to know you and really help/care. Sure, I have to stand in a line most times I go there, but who cares? Once you reach the counter you get taken care of. They also have a drive-up option, which is so convenient when i have both of my kiddos with me or just don't feel like parking and getting out of the car. Thanks for taking care of me!
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February 2024 by Bobbie S.
The people in the pharmacy are so RUDE ! Hang up the phone on you . No compassion or kindness.! Refuse to accept to take manufacture coupons. Everyone there told a different story why .. They actually told me it was a cyber attack.! That's why they refused to take my coupon.!
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February 2024 by Marilyn G.
Sitting here waiting after being told my prescription was ready last week. Told to wait 2-3 hours! Horrible service. They make constant mistakes! Employees have absolutely no customer service skills whatsoever! I have no respect for someone who can't admit they've made a mistake!
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February 2024 by Geno Consalvi
Got to watch the 5 coppers bust a taxi cab driver for ?
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January 2024 by Theresa Moser-Benka
Was surprised they didn't have any extended hours for holiday shopping
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December 2023 by Stacy B.
I'm in town helping my disabled and senior mother with her prescription. We simply wanted to put her credit card on file so that home health care workers can pickup her prescriptions for her in the future. This seemingly basic task was problematic not only for the first pharmacist worker but then the manager, Kat, was unable to attach my mom's credit card to her file. I was then sent on a goose chase to download Walgreens app and do it myself or receive a text with a link to do the credit card storage to my mom's account. This process was cumbersome and non intuitive for me and I have worked in technology for 20+ years. My poor mother who is elderly and disabled doesn't stand a chance. It wasn't until the first pharmacist asked me to step aside so she could help other people did I share my candid feedback. I told her this is a basic request 101 to be able to serve customers like my mother who need their prescriptions to survive. After I shared my clear frustration I was attended to immediately and the problem resolved. I don't understand why it had to escalate. These workers are making it wayyyy too difficult for elderly to get their prescriptions. So sad. Walgreens you can do better than this. Please care and try harder. This is a disservice to your community.
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December 2023 by Deborah Erb
Different items for sale than most other stores. Cool
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November 2023 by Philip L.
Do not use Walgreens Pharmacy in Carson..... I'm not one to write negative reviews, in fact I normally only write positive ones, however I've had too many bad experiences here. This will be a long diatribe, so bear with me or not. A few weeks back, I went to Walgreens to pick up a prescription that had been ready for several days. I had a doctor appointment in Carson, so I left 30-40 minutes early to have plenty of time. When I got to the drive thru there was one car ahead of me, which took longer than normal. I think I waited 10-15 minutes for them to finish the transaction. When it was my turn, the new girl at the window took my name, went back to fetch my medications, which she brought back with her, but then proceeded to tell me I needed to drive around and get back in line behind the 2 cars that were waiting behind me. When asked why I needed to do that, the clerk was unclear. I asked if I could just get my meds as I thought it was simply a refill, she asked me "so you don't want to get back in line". I said no, I'd rather just get my meds that she was holding. She then left and the pharmacist appeared. The pharmacist threatened to call the police and have me arrested for trespassing, because she felt that I had refused to go to the back of the line. I explained that I did not refuse anything and that I simply wanted the girl to explain to me why I had to go to the back of the line, as I had an appointment I did not want to be late for. The pharmacist explained that my doctor had changed the dose and it required a consultation with the pharmacist. She acknowledged the girl was new and may not have explained it well, however, she again threatened me 2 more times with being arrested. I advised that I had law enforcement experience, am well aware of trespassing laws, and there was no need to threaten me, as I had not refused anything. She then gave me my medications, without offering to give me a consultation on them. Fast forward to last night. After abdominal surgery, I was driven by friends to Walgreens to pick up pain meds, as the hospital does not give you meds to go home with. The surgeon called in a priority prescription before I had arrived around 6 pm. At the time, I was obviously in quite a bit of pain and really just wanted to go home to sleep. The clerk advised the prescription would not be ready for 30 minutes and I would have to wait in the parking lot and they would text me when it is ready. We waited in the parking lot for almost 30 minutes without receiving a text. My friends decided to go inside and check on the status of the meds. Once inside they noted nobody was waiting in the prescription line ( only a few cars had come through the drive through after me). They asked the clerk about the status and she went back to ask the pharmacist. The pharmacist became enraged and began to loudly berate her in front of my friends. The clerk came back and advised it would probably be another 20 minutes. My friends apologized to the clerk for getting her yelled at by the pharmacist and left the building. We waited in the parking for another 40 minutes, without receiving a text, so we left Walgreens, as I was in too much pain to wait any longer. After driving home, I was able to take old inferior pain meds that I had left over from a previous surgery, however I never received a text from the pharmacy. This morning I awoke to an email (no text) that was sent last night after they closed, advising my meds were ready. It took them 2 hours to take 12 pills out of a big bottle and place them into smaller one and put a label on it. I do not expect special treatment, but I can't help but wonder, if the pharmacist did this intentionally after my first bad experience with them, as I have a very unique and memorable last name. They did not appear to be that busy and you would think they would make every attempt to get a priority pain prescription to a patient as fast as possible after surgery, at least before they were closed. I feel like I was "punished" by the pharmacist for ha
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November 2023 by Daisy D.
Store manager encourages sick employees to work. Med tech in pharmacy hacking w no mask and no spare masks for customers in line for vaccines. She did not wash hands or use alcohol spray or follow protocols at all....all whilst loudly pronouncing she is sicker than a dog! We asked for store manager who never came. We will NEVER go back to this Walgreens. Where is corporate governance?
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October 2023 by Joe Tully
It’s was hell trying to get ahold of anyone to talk to the phone ..,!!
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September 2023 by Mike Sc
I don't mind coming to this Walgreens but I do not care for attitude from a associate especially before Walgreens closes at 10 I was there before 10 about to check out with a few things but wanted to use credit but the woman that came to check me out wouldn't help me to figure out what button to press
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August 2023 by Patricia B.
Walgreens pharmacy HWY 50. Aug. 24, 2023, I dropped off my 1 prescription in the afternoon. The next day at noon I still never got a text saying my antibiotic was ready for pick up. I called and it was never filled, the Mexican boy I gave it to yesterday didn't put in my insurance information right. So, it wasn't filled or did anyone call me about it. The lady that answered the phone corrected it and said it would be ready in 2 hours. It took almost 3 hours and when I picked it up, the Mexican boy gave it to me and didn't offer a consultation. Not friendly or did he ever smile. I had to ask him for one. This is the first medicine I had gotten here in 11 years. I stopped going here because of staff problems. I am not happy with this place yet once again. I won't be back.
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August 2023 by Big Bruisar
The worst pharmacy I have EVER had. EVERY MONTH they invent some new random policy for filling my controlled anti-anxiety prescription medication. Then they try to call it a “federal guideline law” in order to justify it when IN FACT it simply is NOT. I damn sure know I am not the only one that has been effected by this OVER-VERIFICATION culture. The rest of the store and the store staff are WONDERFUL.
