Make sure you talk to Oswaldo! He is incredibly helpful and knowledgeable! He helped me pick out an amazing phone and knew exactly how to help my fiance. A+ employee! Keep him around and appreciate his hard work and dedication! If he's not a manager he definitely should be!
August 2023
I had the wonderful pleasure of dealing with oswaldo when I went into the Metro store. Never in my 63 years have I dealt with such an awesome customer service I went in the store stressed out of my mind and oswaldo totally calmed me down and helped me get through replacing it with a new one.
August 2023
Bought a phoneThe girl failed to tell me it didn't come with a charger or a box....Also no screen protector availableThe other two staff people were too busy chatting woth each other to really help her .I would have went somewhere elseLike my phone though