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June 2024 by bobby hamilton
Absolutely the worst customer service. They would not print a label off my phone for me to return an item. They won't even provide a piece of tape to close box for item to be shipped. Also slow and disconcerting as I've ever seen. I will never return
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June 2024 by Mackenzie Peters NE-OMAHA
I have called multiple times and have had a package sitting at their office for for over a week. You can never get through to anyone on the phone and it says their location is closed to walk into.
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April 2024 by Brandon M
Customer service is a zero absolutely sucks I’d put a zero if I could
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April 2024 by Mr. Chicken
Most of the reviews that are critical seem to be based on single occurrences. I've had my fair share of those, believe me, but they do a great job 95% of the time.
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March 2024 by Joshua Valla
Called 20 times for an issue with my mail no answer no location to walk in. Horrible customer service
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February 2024 by Deborah Johnson
Very distressed. I have a po box at the Virginia Dr location. My 1099 Social Security tax statement was opened, fully exposing my complete Social Security number. Usps claims machine damage, but the statement was not torn and not handled properly according to usps regulations for damaged mail. I found the employees at this location to be very unconcerned and unprofessional. Tampering with mail is suppose to be a federal crime, but they could not have cared less.
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December 2023 by Joe Stubler
It's almost comical how bad usps service has become. Too many issues to mention, but here's a few; mail not being delivered until 7:30 at night, mail from my neighbors house streets over being delivered in my box, missing delivery deadlines / delivering my packages late... And it's impossible to actually contact anyone about delivery issues.
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November 2023 by Micah Jensen
I’m extremely frustrated. My package said it was delivered and after looking and talking to my apartment office for over an hour it has still not been found. My first thought was maybe someone stole it but I see other reviews saying they have the same problem as me. I have been calling all day with no response. Terrible customer service and I will be going to the office in person tomorrow. It is a waste of my time and energy ?
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October 2023 by The W
I have Informed Delivery. Supposedly, a package was delivered in my mailbox - but it wasn't. Informed delivery says it *was* delivered. Tried to call. No one answers the phone here. After 40 rings (and yes, I counted) the system hangs up. This isn't the first time I have tried to call this station. I don't think the Post Office bothers to read these reviews, or they just don't care. If I could give zero stars, I would.
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July 2023 by Jeris Hiatt
Our business mail was not delivered at all yesterday. I called the post office to see if there was a problem. They assured me that our mail person was out delivering mail and we should get the mail. We did not. Today, our mail is late and I called the office and nobody is answering the phone.
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July 2023 by Debra Webb
It's really sad that this location has been closed to the public for more than a few months and no one has bothered to update the information on Google Maps so that people don't waste their time driving to this location for absolutely no reason. So frustrating. Unacceptable.
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April 2023 by Greg Carlson
I just had a package addressed to us in 68046 delivered to some party in 76118 north of Dallas-Ft Worth!
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April 2023 by Traci S.
It is only about 90% of the time when the post office will pick up your packages. When call the location, nobody will answer the phone and if you call the 800 number then you get take them to the post office yourself. The need a management change or employees to be held accountable.
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August 2022 by Amy Passauer
This post office is no longer open to the public
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August 2022 by A.J. Flynn
THIS NO LONGER EXISTS REMOVE IT
