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November 2024 by Jeff Borer
Chloe was super helpful, got me the right bulb and even showed me how to install it. Thanks again!
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November 2024 by Damon Coates
Manager was awesome and very helpful.
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October 2024 by Matthew Perry
Went in today because I was sure I needed a new battery. Chloe was super helpful and informed me that all I had to do is tighten it up to the terminals. She hooked up the machine and made sure everything was proper. Ended up saving me a bunch of money! She was awesome and super helpful!
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October 2024 by Nia Patterson
I had to change my headlight by myself for the first time. The sales associate was extremely helpful and she helped me find exactly what I needed and gave me the gloves to install it. I don’t know what I would’ve done without such a helpful person at 7:30 in the morning!
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October 2024 by F Kendra
Great customer service over the phone and in person. Helped me change out my car battery too!
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October 2024 by JP O
Chloe and her crew are absolutely terrific. They found everything I needed and found me exactly what I was looking for. They're extremely knowledgable and didn't make me feel like an idiot because I'm not good with cars
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October 2024 by Charles Parker
I have a new appreciation for those working the front lines at these brick and mortar stores. It's not everyday that you come across a team willing to go above and beyond for their customers. The team here has proven to me that respect in what one does still exists.
I was in need of a battery and I didn't want to go through the hassle. Most of my previous experiences at an AutoZone have been lackluster at best. Not today. This team here really put their best foot forward, and they did it with class.
I truly respect the store manager for not throwing her employee under the bus. Don't worry about the details, just know that this store manager has the goal of lifting her team up, and giving them the breathing room to make mistakes and learn from them.
The AutoZone on South 9th Street here in Lincoln is your go to if you need great service and a team that understands their customers. I have a lot of respect for you folks. Thanks for the five star service!!!
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October 2024 by Quintin Jansen
Joanne was very helpful testing and replacing my battery! All questions answered and got in and out within 40 min!
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September 2024 by Taylor Colvert
Chloe, the recently promoted general manager, was wonderful! She went above and beyond to help me with my cars battery issues and even offered me a better solution than the one I had in mind. Incredibly helpful!
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September 2024 by Noah Wixon
I went into AutoZone because my headlights on my car were on working. I originally thought it was a fuse problem because the high beams still worked. When I walked into the store, the store was clean and efficiently stocked and the staff were happy and polite to the customers there. Chloe the store manager there helped me with my car once we discovered it wasn’t a fuse problem. She walked out to my car and checked the headlights bulb to show it was broken. We came inside and picked out a bulb, then her and I went outside where she showed me how to install the bulbs. I’m so glad that I chose to go to this AutoZone! It will be the spot I choose to go if any happens in the future!
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September 2024 by Angela Blackburn
These people make a girl feel welcome and not afraid to be in an automobile store. Like we belong there too. And might even have some clue about what we are doing there as well.
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September 2024 by Ileana Burns
Wrong price on the internet
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September 2024 by Dan Reigert
Chloe was so helpful with all my questions and concerns about the part I needed. She even took the time to install it for me. I really like coming to this store because I always get the right part and excellent customer service.
Thank you!
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August 2024 by Brandon Olderbak
I was able to go in and get the product. I need for my oil change and was able to ask questions to learn more about the things I could do for my vehicle and it was really an amazing experience.
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June 2024 by DAVID B
an inexpensive place to go for all auto parts, and close to just about everyone