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“Justin Hecox and his team at the UPS Store at Lakeside in Omaha are amazing to work with! Their location’s customer service is the best UPS Store in Omaha by far!”
“Good shipping department.. I came in 90 minutes early for appointment.. gave me a door right away... loaded, paperwork and gone in 45 minutes..no hassle. Good place -good people”
“I absolutely love this place, they are amazing and figure the cheapest most effective way to send your parcel. Cannot be beat for customer service, even email the info with confirmation number, incase they are busy. Love love love them!!!”
“The employees are really nice and never annoyed when I have a million questions! Steffany, the manager, is super friendly and helpful!! This is my go to for printing.”
“I had to come here to get fingerprinted and had no idea it could be such a challenge, but the staff was so helpful and friendly! Even though I kept having problems getting the prints for one hand, Jackson was super encouraging the whole time and we got it in the end. The other couple employees I had interactions with were also very nice.”
“I received a products from IKEA. To my astonishment they brought the packages into the house. WOW!! I was thrilled.I was prepared to open the boxes on the porch and have to to take out the pieces one by one to bring into the house.Thank you for the great service! The gentleman were great!”
“Duba was exceptional with his customer service and helping me with a return!! He went above and beyond! I’m from out of town visiting from a very small community and this process was new to me!! Great experience!!”
“All you need to do is walk in. Forget scheduling an appointment. I walked in at 9:30am on a Friday and was helped immediately. Staff was helpful in answering all my questions, getting my information filled out, taking my photo and taking my payment. They then answered all my questions about how long the passport would take, etc. I had zero issues.”
“Okay, as far as a government agency goes. It has a good location, it's clean, and it's big enough to have all the services you could want. I just wish they had better hours. Not sure if it's just this location or if the government regulates the hours overall. But, while coming here isn't my favorite thing, it's not a bad experience.”
“Super customer service, and quick. Used the copy and bulk scan service along with FEDEX shipping. Team member Josh is extra helpful, thank you. Professional, highly recommended.”
“I was leaving town for a conference at 6am on Wednesday. Created a project that needed to be printed and picked up by Tuesday. Deann was great to work with, got the job done and took a load of stress off of me. AWESOME customer service!! Thank you!!”
“I love seeing the same friendly staff everyone i come in. They are fast and efficient and I've never had any issues in all the years coming to this ups store.”
“Front Clerk Lita at the Post Office on 11th & Pacific is the Best Clerk You'll Ever Meet. *She Always Goes Above & Beyond to Take Care of Her Customers in Line. I've been a PO Box customer & a Regular Customer on 11th & Pacific for 20+ Years, and 1. Every single time I either don't have my PO Box key with me Lita Gratefully gets my mail for me when needed. 2. If a package that arrived at the facility more than a day ago (close to 2 days) due to the FedEx/UPS Tracking #s, Lita Gratefully goes back to search for it & finds it if it wasn't in my PO Box. 3. ***Lita is always a Happy Camper at her job & Lita is a Definite Keeper!P.S. Lita deserves a 5+++++ Rating Score!P.S. Other Front Clerks, 1 in particular, complain that those 2 scenarios above isn't their job to do & kick me/you, the customer(s) to the curve.”
“Mirwais is so kind, friendly and just all around helpful. He always is in a good helpful mood. I look forward to him working every time I come in to mail out packages. Don’t find caring helpful people much anymore. Keep it up!”
8AM - 5:30PM
139 S 144th St, Omaha
Shipping Centers
“Very helpful! I thought I had drop an item into the outside mailbox when mailing some letters. They were very kind to go out to the box & search for it. Thank you for doing this for me!!”
“I went to this location to figure out a missing package that tracking information said was delivered but wasn’t in my mail box. The people there were very nice and helpful, and they were able to track down my missing package.”
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“As a USPS customer from outside Philly, I have nothing but GREAT things to say about my (thus far) 1 and only experience with this PO. My Mail Box place HERE entered the wrong zip (and I didn't notice) so my package went to 68028 instead of 68025 where it should have gone. The woman who helped me on the phone could not have been more kind or helpful and was forwarding my package on to where it should have gone to begin with. TY for your stellar service!”