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September 2023 by Patricia Bowden
We've had some unique problems regarding our phones and service, and anytime we have been in the store, the customer service reps have tirelessly helped us find satisfying solutions. In duly impressed, and Cricket has my undying loyalty, which was grossly misplaced when i was a Verizon company. I'm so glad I switched to Cricket from Verizon. Their customer service is incomparable, and their helpfulness knows no bounds. And the icing on the cake? I'm spending far less for the same services! Thanks Cricket!
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September 2023 by Lori Nicholas
Wonderful and helpful employees. Totally satisfied.
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August 2023 by BiPolar Bear Pa N' Cub
Workers are always pitching hard sales, they never have the phone I want in stock and can't give a definitive answer as to when they will. Store is clean though. Conveniently located as well. But you are better off just taking care of you our mobile needs online at cricket wireless. Com
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May 2023 by D CB
I just wanted to thank Ryan for fixing my phone and being so polite.
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October 2022 by Randeena Dowling
Great place to get cell service.I got 4 lines for a very reasonable price. I am very much satisfied with their service.
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March 2022 by Herbert Hartzell
Fix the problem that I had and help me with a little bit of stuff how to deal with the phone very nice people very knowledgeable
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March 2022 by Jerry Cowley
I love Cricket wireless. Never had a problem
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February 2022 by Doreen Marquez
They were very helpful. And they gave me info of up coming programs that I could be able to get. And was thankful for the info. Thank you Doreen Marquez
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January 2022 by Matthew Kujala
Went from having the worse possible experience from our previous phone provider, to having the best possible experience from this cricket store! They went above and beyond to address any questions and concerns my wife and I had to even putting on our protectors for our phones. Wasn't expecting as great service as they provided. Thank you for all the help. We look forward to being customers to this wonderful place for years to come!
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November 2021 by Alenna Martell
I spent $225 on a new phone was told at the time I had 7 days to return it. 2 days later the phone kept saying “no sim” or “invalid sim” went into cricket tested the SIM card and it turns out it was the phone. He said I couldn’t return it although I was told I had 7 days when I bought it. Cricket scammed me and the data sucks even unlimited.
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October 2021 by Jamie Cattron-Sanchez
just popped in for some questions on my account. guys were great to work with and I didn't have to wait long.
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October 2021 by Alan Williams
Amazing customer service, ask for Frankie
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September 2021 by mileah roberts
Good prices for monthly payments but I’ve gone into the local store twice now to attempt to upgrade to a new phone. They never have the new phones in stock and if they have “only one ordered in its way for their stock” it’s a race to be the first to grab it. They don’t offer to order one for you at the time of being there and let you pay.. also I’ve noticed they offer so many discounts to new customers but charged many fees as a long term customer to upgrade absolutely anything.
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September 2021 by Leilani Kupihea Wilcox
With less than $100 I was able to keep my old number and get service on a free phone in under 45 minutes. Awesome team in this place. And it even lowered my monthly phone bill by $120 switching to Cricket
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September 2021 by Jessica Biggins
Frank B. and Jeremy F. are absolutely amazing an got to the extreme to help you get what you want and need.... Frank is an angel , he has helped me when i was outta of gas once,An had absolutely no money, most people arent so caring anymore its good to see good people are still here on earth...... Both are very much appreciated.