October 2021 by Holmes O.
Brad and Peyton were absolutely wonderful to work with. Amazing customer experience and I look forward to visiting you guys again. - Holmes Onwukaife
September 2021 by R M
My car rental place gave my vehicle away to someone else by mistake so I was stuck at the airport late at night. Budget were the only ones with a vehicle so they charged me $280 to have the car for 10 hours.
September 2021 by Steve Casao
Asked if I returned the car 2 hours past the 24hr rental time and told me they charge $250 for the next day and not by the hour. so I had to leave and return 2 hours later to pick up the car to make sure I could return within a 24 hour window. highly inconvenient and also unnecessary since I got the car back early anyhow. So I really didn't appreciate the heavy cost for 2 hours and I know the car wasn't going to be used until the next day anyway. So I will not be using Budget again. Been with budget for about 20 years and this was just stupid!
August 2021 by Andrew Storms
Quick and easy check in along with a quick and easy check-out. The vehicle was exactly as expected and reliable the entire trip.
August 2021 by Just Jordan
I called for advice on a rental and the gentleman on the phone was nice, courteous, and HONEST. Give this man a raise (sad i didnt catch his name). Very good customer service.
August 2021 by Nadia Stovicek
Brad, the manager, really helped us out when we were in a pickle. My friend and I are so grateful for his generosity, kindness and willingness to help. You rock!
July 2021 by Ashley Kinnett
The ladies who helped us were great! We came to Glacier for our honeymoon. When they asked how things were going, we explained how my luggage was temporarily lost and that it was our honeymoon. They upgraded us to a brand new Bronco Sport (for a small fee), and this made our entire trip! It would've been a less exciting trip if we didn't have the Bronco Sport to rip around the mountains in. I would highly recommend!
July 2021 by Niki Hermes
This Budget location will not rent to you with a debit card. I was stranded at airport with no available Taxi, Uber or Lyft. They didn't care. My husband tried to give them our credit card information over the phone. They refused. They didn't care. I understand they prefer a credit card. But in this day of technology, I was shocked they couldn't find a solution for me. And they said I can't use debit cards anymore to rent cars. I told him that is all I ever use. His response was not in the last two years you haven't. Really? I
June 2021 by Connie Woo
Brad, Cody, and Kim were so helpful! They’re always so speedy with whatever you need and they are by far the best experience with a rental car company I’ve ever had. Super easy check in and out!! Highly HIGHLY recommend!!!
June 2021 by Cassie
Great customer service. I had a question about my bill and I was able to call them and someone picked up right away. The person on the phone was very nice!
June 2021 by Isaac Rydman
Difficulty with customer service when issues arose with faulty fire on initial vehicle, 3 guaranteed return phone calls never received, extra charges applied at checkout without reason, and no explanation given. Employees seem incapable of functioning without aid from a manager we never actually heard from.
May 2021 by Gina Batten
We just rented a car from Budget at the Kalispell airport. I left my iPad in the car and didn’t realize it until after we went through security. The awesome last working the desk ran out to the car and ran it up to me at security! The best service ever!!!
May 2021 by Allen Satra
Because it was a really great experience they had the vehicle ready for us all I had to do is sign some papers and we were free to go and then when we missed our flight and had to rent another vehicle they fixed us right up with a nice pickup truck to rent.
May 2021 by Carolyn Woods
Both pickup and drop off was super fast, the agents were very helpful and friendly and the car was awesome and I got a great price!
May 2021 by Bethany G.
Brad at Budget was incredibly helpful! We weren't able to find the vehicle we needed for our trip. We called and he took care of us right away! Once we got there they had us in and out in 10 minutes with a line. We will continue to use them for our future trips. I've never had a good experience renting cars, and this has changed my mind completely! Thank you!