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February 2024 by Aleah Liedle
This is the second bad experience I have had with the pharmacy and the only reason I ever even go here is if our regulars are closed, althought even that will be changing. My observations of the pharmacist were that he was completely blatantly rude, extremely unprofessional, and straight up unsympathetic. He had his nose in his phone the whole time he spoke to me and then walked away while I was still talking. After waiting 20+ minutes I was told they didn't have the medication we needed. I had a visibly sick and upset 3 year old with me and the least he could do is show a little compassion and give me some guidance. Instead I was insisted on driving around town to different pharmacies to find one that had the medication that was needed (within a certain time frame) and mind you all others were 30 minutes from closing. I was clearly upset, extremely pregnant, and trying to manage this situation with absolutely no help from anyone at the pharmacy. To show absolutely no compassion and be so disrespectful is not ok Wal-Greens. I understand things happen and there are some things that they cannot do but when a similar bad interaction happens on 2 different occasions, several months apart, it's a Wal Green pharmacy employee problem. Hire better, nicer people
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January 2024 by Eva Landry
Huge sales going on at the moment. The line at the pharmacy was short at least.
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December 2023 by Michelle Schmaus
Asked for pharmacy to see if they carried what I needed was placed on hold forever then was transferred 3 times with 3 different answers to be put back on hold then disconnected. Why would the photo depth. Know about medical questions. They are the worst.
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October 2023 by SL33PY H34D
After being hung up on by the pharmacy about 10 times, I finally got through. I needed to transfer a prescription that was sent to the wrong Walgreens the previous night. I was told the system was down for possibly the whole day, so they can't transfer it. I have an infection rapidly spreading across my skin, and this is a horrible experience.
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July 2023 by katelyn shea
I’ve never had any problems with the pharmacy here and all the pharmacists and most of the techs have been super friendly and helpful.
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April 2023 by Shawn G. Keltner
They changed my prescription brand and charged me triple what I normally pay. When I asked why no one had a reasonable excuse. One person told me if I didn't like the price I could put it on hold and shop around. This is a complete lie due to the nature of the prescription. Or at least that's what walgreens told me a couple years ago when I tried to change pharmacy due to cost. So walgreens will be doing my budget going forward and determining things like groceries gasoline based on what they decide to charge that month.
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February 2023 by Spencer McDonald
Wouldn’t take my ID for my testosterone… Repeatedly deadnamed me after I have a note to specifically not call me that… Missed a lot of prescriptions, even had two separate accounts for me for some reason. Switching to Safeway to see how that goes. I hate having biweekly visits to this place.
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January 2023 by Melinda Redfern
Bought a pair of airbuds for my son for xmas ,but they were rhe wrong kind.Lost the receipt and they only would take stire credit.Stupid NEVER shopping there again.
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January 2023 by Thane H.
I went in to get a prescription for my daughter first and foremost they put the prescription underneath the wrong name secondly through my insurance the prescription would have been $191 and some change. I went down the road to Walmart to get the same exact generic prescription and paid $72 make sure you're checking your prescription prices I feel that this is probably happened to a lot of people unknowingly.
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November 2022 by Michael Sanders
"Hello there sir, you submitted a refill order for that prescription. Did you want us to fill that?" I seriously got a call from them asking me that asinine question. Please just fill the prescription. That's why I asked you to fill it. Not the best pharmacy but their drive-thru is convenient. They frequently do not have enough to refill my rx and I have to get repeated partial refills.
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November 2022 by Sheila D.
Absolutely the worst pharmacy in town. My prescription is on a 90 day renewal. I received an email saying my prescription was ready. I went to pick it up that afternoon and it wasn't ready. I was told it would be ready the next day. When I got home (a 45 minute drive) I received an email saying it was ready. I went in two days later and it still wasn't ready!!! I spoke with the pharmacist who was full of excuses but no solutions. They finally filled the prescription but didn't even offer anything for my troubles and their screw ups. They could at least have offered a gift card I am transferring all my prescriptions to Safeway.
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October 2022 by Sara Milohnick
Don’t go to this pharmacy. They will screw up your stuff, cost you time, then when you get tired of waiting (for over 25 min for them to fix their screw up) as you’re walking away, the pharmacist will yell at you in front of other customers.
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October 2022 by Chad Carman
I usually chalk a bad experience with a store up to someone having a bad day or one bad employee. However I have had continually bad experiences with this location, with the latest one bad enough that I’ll likely never use Walgreens again. From cashiers to the photo to the pharmacy, service sucks. Avoid this locations.
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October 2022 by Amanda Lias
Nice staff. It Used to be the best pharmacy in town. I recently had to switch because wait time to pick up rx's made it impossible to ever get my rx when I needed it. Drive through busy, inside busy, just too much.
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September 2022 by Kathleen Keutmann
I had to run into Walgreens in Helena for things I forgot on my trip there and the VERY helpful young man Aries helped me get everything on my list!! He was SO pleasant helpful and I was grateful as I was on a time crunch..will go back there when I need to and hope he's there.. staff says a lot about a store and he was the best!!
