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June 2021 by Hildur Hamilton
Excellent service. Rose is very professional and we loved the way she treated us. Please thank her for us. She definitely deserves a raise!
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March 2021 by Stacey Moran
I live in helena and I have never had so many problems with my past call phone company's. I have had my plan changed with out my Knowledge. Charges on my phone that could not be explained. I have been trying to up grade my phone to the newer phone I have now and have been told for 6 months that a shipment is coming in and I will be put on a list and get a call when it does come in. After the first time the response was we just sold the last one so I can put you on a list for the next shipment and give you a call when it does. Now I had prime video as part of my plan and now I'm told I have to pay for it or change my plan!!! This company is a joke.
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March 2021 by Thai Nguyen
I always enjoy going into MetroPCS. It's a lot better than the other phone stores.
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March 2021 by jordyn harrison
I came in to buy a phone today and the girl working wasn’t wearing a mask. As someone who is immune compromised I found this highly disrespectful especially when there are signs inside and outside the building that say “masks required”. Straight talk will have my business moving forward.
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March 2021 by Joan Havens
Always know the answers to my questions.
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March 2021 by bob sugare
The girl working was rude, loud and was not wearing a mask.
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February 2021 by Damon orac
I've had the service for years now and I normally have great customer service experiences, but I moved to Helena from missoula and the woman working is never wearing a mask and I find it so disrespectful
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February 2021 by Margrette R
The woman who helped me some time ago was the rudest woman i have encountered in a customer service setting in quite some time. I came in to consider switching back to metro and left certain I would not.
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January 2021 by layla burbaugh
Current manager will take your number out of the system and harrass you on different numbers if she doesn't like you/make you mad. Would. It recommended going there
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October 2020 by Edward De La Rosa
Excellent customer service and packages were amazing!
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October 2020 by nikki waddell
The lady working had a great personality and great customer service I definitely highly recommend.
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July 2020 by James Ranger
Knowledgeable and great customer service
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June 2020 by Charles Barber
Worst cell service and customer service sucks basically told me there's nothing they can do
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December 2019 by Tiffany Salveson
Great deal. Saving our family $150 from our previous provider. They were wonderful when my husband & son set up when we were switching providers. Was very helpful, knowledgeable, & quick.
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August 2019 by Lisa Nunn
This is the second time this month been without service. Can't make calls or text. Can't receive texts or receive calls either What if I needed to get a hold of m husband in an emergency or get a hold of our kids? When we switched a couple months ago set up was a breeze and employees helpful but beyond that seems like they could care less about their paying customers. Should be able to get the services we are paying for. Going on 10 hours without service!
