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December 2023 by Mel Holtz
Like so many other reviews I had an encounter with the rude lady, I believe she is one of the owners. When I visit Bozeman I stop by this store and purchase different kinds of honey. This time I went to purchase the body butter products and lotion for a Christmas gift for my wife. I was rudely approached by the gray haired lady who told me I could not open the product to smell them. I told her how would I know what they smell like, she said well everyone knows what spearmint smell like. I told her it would be nice to have some testers to smell but she remained rude. So rude I put all products back and walked out.We have loved supporting this store in the past but I’ll never walk in there again based on this encounter.To your response Steve, yes they do. I headed on down to the Coop after leaving and selected a few products after being able to smell them. My wife does not like strong scents. This encounter could have been handled so much differently, without sassy comments Steve. Reading other reviews it appears this wasn’t an isolated encounter.
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August 2023 by Janette Gragg
This is so cute and full of fun things to look at and buy. The honey is delicious!! Levi was a very knowledgeable and kind help in the store!
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August 2023 by nathan lillyblad
The owner is courteous knowledgeable and has a good sense of humor..the products speak for themselves!! Delicious honey!!
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August 2023 by Norma Rey-Alicea
Product selection is great. Particularly loved the soap and lotion selection. What we didn't love was our treatment by the woman who was working there. She was rude to the point that we put back everything we planned on buying.
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June 2023 by Tia Thompson
Good honey! Very cute store and friendly staff. Loved to see all the Bee keepers gear and boxes. Lots of interesting things and information about Bees.
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June 2023 by Lauren P
Visiting from Charlotte, NC and wanted to bring my friends back a piece of Montana. Decided to go with the creamy huckleberry honey. The worker there was super helpful and she was nice answering my questions. Definitely stop by if you’re looking for something to bring back home.
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June 2023 by Cinnamon
I was able to pick up (and install) two packages today, and out of maybe 20,000 bees, I counted 11 dead. Like 11, grand-total, between both packages. That's incredible, and to me it says they were treated with extreme care!I always enjoy visiting the beautiful store downtown, and get great help and advice from the staff. I've called more than once in a panic over a problem (it's only my second year beekeeping), and they did a good job of calming me down ('bees don't move much when they're cold, they're probably fine' and 'check for your queen again tomorrow...') The bees they give out seem to be extremely docile/gentle, I've still never been stung and have mostly stopped wearing protective gear. Really happy overall.
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February 2023 by Sphinx Cloud
I had such a nice time here with two friends visiting from out of town. I was looking for some raw honey to prep for my seasonal allergies, and the people at the shop were very informative and kind to all of us :) They gave me a sample of the honey I wanted (star thistle raw honey) and then let me try some special Meadowfoam honey. I ended up leaving with both bottles! I’ll definitely be back ❣️ thank you!
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February 2023 by jon muzzarelli
Amazing Honey!!! Very cool store. Beautifully laid out interior. The owner is very knowledgeable and very helpful! Lots of cool types of honey. Bee wax candles. Strong Montana vibe. Easy location right off the Main Street in Bozeman. Pricing was very reasonable. They also have beekeeping supplies.
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February 2023 by Mikala M.
Honestly not sure why there are so many reviews about bad customer service. The owners are always so wonderful whenever we visit and genuinely want you to enjoy their honey and store. And they offer samples at the front!! Absolutely lovely.
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October 2022 by Audrey Roth
Fantastic place! Friendly service, delicious honey, and excellent bees wax! Glad i stopped by. I put a light layer of bees wax on my new tambourine from the Music Villa and wow, now my thumb rolls are heavenly!!
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October 2022 by Julie Parrilli
Owner extremely RUDE. I had questions and she made me feel stupid for asking. Then asked if I was local (which I am) but very snobby and unhappy. I’ll never be buying her honey again.
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September 2022 by Dawn F.
Good selection of honey but I have to agree with other reviewers the lady behind the counter is lacking in customer service skills.
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August 2022 by Slavomir Kolada
Supper store to buy honey and byProducts; owners are also beekeepers and thus very knowledgeable about productsI visited the store on my trip to Bozeman and love the quality of variety of honey they sell
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July 2022 by Seattle Resident (PP)
Well we made the mistake of asking if she had actual samples available so we could smell and see the product (wax for furniture, beards etc - NOT the honey)! The owner went off on one of us about wanting to open it. She is pretty much hostile and carried on about her sanitation as she said. Interesting as the “soap” you use on your skin directly WAS open packaging. Terrible place. We were as much as angry at ourselves for being nice! Would NEVER recommend this place. Customer service? Absolutely none here. She seems bitter.