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June 2024 by Wartinheimer Wars
Bought a phone...was given accessories. I asked if they were included with the phone employee said yes. Total price seemed high. I asked how much the accessories were. $50. They WEREN'T included in the price of the phone. I asked if they added insurance employee said no. Checked my account and insurance WAS added. I like MetroPCS but the store at 701 S. Belt is horrible. I tried the one at 3202 S. Belt before I bought the phone but the girl was smoking weed in the back. I don't know who owns these businesses but they need to take a look at their employees.
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March 2024 by Jerry Hartman
Great service
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February 2024 by Scott Judah
Thumbs down, Total POS service from this company, no stars rating,
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February 2024 by MO Hunter
Thumbs down, Total POS service from this company, no stars rating,
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October 2023 by Nina Wolf
Just added the home Internet to our plan. We live out in the country where Internet is hard to get and it works great.
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April 2023 by Cindy Carl
this is the second time this week that I've had no service
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November 2022 by Roger Logan
Arrived there at open and the store was not open. The employee was sleeping in his car. So I went to the other location located by South Belt Walmart.
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September 2022 by KashPlayz942
I went to get my phone turned on and Ava helped me keep my old number and she was the best service I have had
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July 2022 by James Purcell
Talking to an attorney the next business day but I accidently bought a screen protector for my moto g power that did not fit my screen. Asked for a refund later in the day since I had somewhere I needed to be, only to be told they do not offer refunds. This leaves a bad taste in my mouth since the lady I talked only wanted to tell me what she couldnt do, they didnt have no returns posted anywhere visible that I could tell, and it makes this whole thing stink of a scam. I called and spoke with Metro customer service dept regarding this issue as well and she said that this should be able to refunded by one the metro stores i got it from.
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February 2022 by Amanda Blakely
They were very nice n very helpful.
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December 2021 by KushPlayz942
I went to get my phone turned on and Ava helped me keep my old number and she was the best service I have had
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October 2021 by Jason Hammer
I had a wonderful experience
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September 2021 by Donna Guyer
Horrible service. What a nightmare!!
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December 2020 by Daniel Messick
Avoid this place at all costs,they do not oner agreements,holiday deals do not exist as advertised on there website
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July 2020 by Jason M.
There's a ilttle c*** that works in this store that is a skinny Spanish b**** I asked how to unlock my phone and she was very rude told me she was helping someone else ok i Reacted that then she turned psychotic and said to leave her store today really b**** I'll be waiting for you after work catch ya outside B**** c***