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April 2024 by Mark Reiter
I was in and out quickly. They upgraded my car at no charge. The gentleman who helped me was friendly and helpful.
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October 2023 by SF Thomas
Actually I rented thru Budget & will post there. This is a combined service Avis-Budget.
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August 2023 by Ghost “Ghost” Writer1
Always have my car ready after reservation has been made. Friendly staff and great cars. Affordable!
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July 2023 by Ghost Writer
Always have my car ready after reservation has been made. Friendly staff and great cars. Affordable!
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June 2023 by Carl Cook
Always have my car ready after reservation has been made. Friendly staff and great cars. Affordable!
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June 2023 by Kevin Buckley
Young lady that works there is really nice and friendly. She got me in and out in no time and even a free upgrade.
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June 2023 by Clayton Kirby
All bad. Ended up having to cancel my reservation because nobody was at location at 8 a.m. on a Saturday.. even waited another 45 minutes..
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May 2023 by Michael Cardoza
Didn't have the car they said they would. They wanted to put us in a bigger vehicle that used more gas at a higher price.
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March 2023 by miakota lake
very bad customer service rude and points out things that was already there
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October 2022 by Sophia Enzbrenner
I have had a rental agreement set up for two weeks now. I arrive today for my scheduled 7 am pickup. Because their previous customer did not drop their car off last night they want me to drive a twelve passenger van until 11 to come pick up another vehicle. Like I don’t work. They couldn’t even offer me a discount. These people do not offer a reputable business and only care about themselves and making money for themselves. It does not matter how they inconvenience people who are trying to utilize their service. They couldn’t even offer a discount for the inconvenience. These people are not good at running their business and shouldn’t be used unless you want to be mistreated and waste your time.
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September 2022 by Cliah Watson
I rented a car from Kansas City to St. Joseph. I was told I could return a car at the night drop, so I did. I was charged for a full additional day. I keep trying to call and request help and being denied a refund for the second day when this location can check their cameras and see I even dropped if off a hour early. So instead of $125 for a rental they charged me $269. Which is ridiculous when I did everything I was told to do!! No credit for use at another time. No refund. Just told no. Their customer service over the phone said it was okay for the night drop and now that I have been charged, they are telling me no. This is the worst customer service, and I am not happy whatsoever!!
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September 2022 by Sophia Duncan
I have had a rental agreement set up for two weeks now. I arrive today for my scheduled 7 am pickup. Because their previous customer did not drop their car off last night they want me to drive a twelve passenger van until 11 to come pick up another vehicle. Like I don’t work. They couldn’t even offer me a discount. These people do not offer a reputable business and only care about themselves and making money for themselves. It does not matter how they inconvenience people who are trying to utilize their service. They couldn’t even offer a discount for the inconvenience. These people are not good at running their business and shouldn’t be used unless you want to be mistreated and waste your time.
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July 2022 by Samantha Lee
We rented a car here last week and it was a breeze. Thanks guys, the car was nice and clean. The building is a small space, but they are huge on customer service and friendliness, which is very important in my opinion. We will be renting from them again. ?
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July 2022 by Haley Black
Not dependable. Didn’t have vehicle that was paid for in advance with reservations over 3 months prior. Showed up day of, no vehicle and no substitute. If I had been given notice maybe could have booked somewhere else. No one with in an hour had a vehicle for our family vacation
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July 2022 by D'Genee Knapp
Super friendly people and always helpful. The cars are great too.