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July 2024 by Mila D
Went to a different shop which told me I NEEDED 1300$ of work done and really freaked me out. Went here for a second opinion and they fixed the ONE problem I was having without trying to trick me into fixing things that didn’t need it yet. Great shop fair prices!
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June 2024 by Partyof5
They had my vehicle for 2 weeks and come to find out they don't normally work on my type of vehicle and couldn't help. I had to pick up my vehicle and take it elsewhere. Communication was not always the best as I had to call several times to check on the status of my vehicle. Once I reached someone they were not always sure of the status and at one point the ball had been dropped and my vehicle was sitting in the parking lot without the right hand telling the left hand that additional investigation was needed. This was only discovered when I called to check on the status. My vehicle had been sitting for several days. I lost work during this time because I did not have my vehicle. The staff were kind and meant well. They tried to identify the problem with no luck, but it cost me time and money in the long run.
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June 2024 by Jenny Ragland
Igor, Mike, and their machinist did a great job on my old 90's collector car to get the engine repaired. I'm so glad to have found someone that will work on an older vehicle. The price was fair and Igor gave me helpful advice for long term maintenance over the next year. Thanks so much guys for doing this job!
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May 2024 by Leo Harrison
Very professional and helpful.snswered all questions and repaired my car in timely manner. Reccomend them to pthers.
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February 2024 by Erin WMM
The short version of my story is that Phillips Automotive treated me with respect, gave me honest and correct assessments, got my car fixed in a timely manner, and charged fair prices. The details set them apart: I noticed on my bill that Mike had taken meticulous notes about the problems I was reporting. As a woman, I value this because it means they took my concerns at face value instead of assuming I didn't know what was happening. My husband had let the car get down to fumes before it started sputtering, so these guys put a little fuel in (they appropriately charged me for it, of course, and I had told them that they had my permission first). How do I know they're honest? Well, two other shops (in other towns) had not listened to me when I said that I thought I'd gotten a bad spark plug job at the Honda dealer in Columbia (don't let my heels and skirts fool you, because I know my way around a car—the basics, at least). They told me not to worry my pretty little head and I should just put in fuel injector cleaner. **Phillips Automotive** said yep, it was spark plugs (I didn't even tell them that this was my theory because I let the other shops convince me that I was wrong). They stayed in communication with me about it and charged a fair price for the diagnosis and repair. Ladies, it's safe to give Phillips a try!
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January 2024 by Roberta King Cook
We have now bought two vehicles from Igor. We will probably go back to buy our next vehicle there very friendly, and took very good care of us.
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January 2024 by Erin Meyer
The short version of my story is that Phillips Automotive treated me with respect, gave me honest and correct assessments, got my car fixed in a timely manner, and charged fair prices. The details set them apart: I noticed on my bill that Mike had taken meticulous notes about the problems I was reporting. As a woman, I value this because it means they took my concerns at face value instead of assuming I didn't know what was happening. My husband had let the car get down to fumes before it started sputtering, so these guys put a little fuel in (they appropriately charged me for it, of course, and I had told them that they had my permission first). How do I know they're honest? Well, two other shops (in other towns) had not listened to me when I said that I thought I'd gotten a bad spark plug job at the Honda dealer in Columbia (don't let my heels and skirts fool you, because I know my way around a car—the basics, at least). They told me not to worry my pretty little head and I should just put in fuel injector cleaner. **Phillips Automotive** said yep, it was spark plugs (I didn't even tell them that this was my theory because I let the other shops convince me that I was wrong). They stayed in communication with me about it and charged a fair price for the diagnosis and repair. Ladies, it's safe to give Phillips a try!
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January 2024 by Toly Kukharets
Best auto shop in town. Very low prices. And the best quality work I've seen.
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October 2023 by Audrey Bridges
Honest. Trustworthy.
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September 2023 by Brett Ferguson
My alternator failed almost directly in front of Phillips. Despite being booked out for several more days, they managed to squeeze me in on a Friday morning and within 2 hours I was back out on the road.Everyone was great - everyone. Thank you again for taking great care of me!!!
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September 2023 by Aleno kerchu
Wonderful people work here..
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April 2023 by jesse laster
99 dodge ram 1500 4x4 sport 5.9I give them a Landry list of stuff and always knock it out of park and I take 4 different minivans and 1 car and they always get done right the first go a round. They work on alsort of stuff.
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November 2022 by Lindsay Tanner
Phillips automotive is amazing! They always get me in when I need to and are super quick. Professional and great customer service. The coffee bar and drink station in the waiting area is a great added bonus.
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July 2022 by Anne Kyle
We needed upper and lower ball joints and a front end alignment. The work was done well, on time and below the quoted price! Excellent customer service.
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September 2021 by Gabriela Galvan
Excellent attention
