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April 2024 by Ashleigh Graves
I've done business with PRTO for the past 7 years and have always received excellent service. The program is great, and terms are fair. Jimmy was informative and fast with the contract paperwork. I am a happy and loyal customer!
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April 2024 by Keyonna Howard
Office staff do not have good customer service, very rude nonchalant and simply just does not care. My car ran hot March 31st and have been at their shop since then. I’ve been calling the office Chloe hangs up and or cuts the conversation off while I am talking. Been waiting on an update didn’t get an update until last week, Jimmy stated the car “should be ready Friday of this week” I called today to get another update just to make sure the car will be ready on Friday. I called and asked for Jimmy specifically Chloe ask for my first and last name and ask if there was anything that she can help me with and I said no I want to speak with Jimmy. Before I could complete the sentence she put me on hold. Jimmy gets on the phone and basically says he doesn’t know if the car will be ready Friday but that’s what he was told. I have been without a car for 2 weeks or more and it has been an inconvenience on my life and they simply do not care.
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April 2024 by Zakiya DeLaney
Horrible attitude from young lady who answers the phone and low inventory site is never up to date
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June 2023 by Bryant Jaii
Had my car for over 2 years now, and can say now you won't regret it. They are understanding and help out as much as they can! Literally better then any other dealership, and I went to a few and none of them offer the perks Planet Rent To Own does! Love going to Mr. J's to have the car checked and oil changes. They really help you out when it comes to getting you what you need and getting you out.
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December 2022 by charlotte Thomas
Staff is always friendly & willing to help you in any situation that you may have.
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July 2022 by Angela Perdue
I have purchased two cars from plant I like the convenience I dont have to worry about obtaining plates or inspections .
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March 2022 by Bay Tay
This is the worst place ever to get a car from . The owner is sleeping with the black and the white gurl. They all look ? coked up and sexed out . They need to be investigated to the maxed and charge’s filed
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November 2021 by Leslie Gallop
I was in a bind and really needed a car so I came to PRTO to get one. The process was pretty quick and easy and I was in a nice car that same day! I’ve been in the same car for almost 2 years now and have had no issues with the business. My car has needed a couple repairs but it’s not that bad because you can have your repair payments deferred so that has helped a lot. I’ve never had an issue with Mr Jay’s or the friendly people at PRTO. They’ve always treated me fairly and have been very nice and gracious, probably more than I’ve deserved. Yes, you will get your car turned off but that usually only happens if you’re past your car payment due date but they do give you a 5 day grace period which has been very helpful. I’m so thankful for all the help they have given me! There’s nothing negative for me to say. I highly recommend PRTO!
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June 2021 by Anita Gill
I hate them scammers
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June 2021 by Trina Hughley
Super fast we got there after 4 and was done by 6
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May 2021 by R Tate
After paying over $6,000 for my car they repoed it due to not being able to make one payment. My mom passed away on a Thursday and they repoed my car that next Tuesday. I asked if I could make a double payment on my next pay day and they said I had till Monday. They even acted as if they didn’t believe my mom passed away.
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January 2021 by Jacques Anterlla Scott
My comments but people are great successful and appreciate
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January 2021 by Henry Washington
Rent to own cars complete with plates , free oil change and serving your car!
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August 2020 by Aisha Fuller
Please do not i repeat do not get a car from these people they are scam artist you will regret it !!!!!
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May 2020 by Mia Li
Forgot to leave a review after I returned my car . Yes they are expensive which is why I brought my car back BUT they WILL get you driving and they are very honest on top of that they handle most small things like oil changes and brakes . If you need a car immediately I definitely recommend them
