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August 2024 by Tony Hull
They seem great, til they're not. Had a rather small repair done on an older WRX. I told them that I was concerned about them taking the doors apart during the repair because its usually never the same when it goes back together. They promised it would be good as new. Now, the door handle won't stay in place because the clips were rusted and broke when they disassembled it. Not the door, but the clips. A respectable company, in my opinion, would have replaced the clips and / or door handle out of courtesy because they were the ones that broke it. Worked fine until they did the repair. Of course, now they're saying it wasn't part of the repair and refuse to fix the issue. Great customer service, but not worth much if they don't stand behind their word. Lost a customer and will tell everyone I know to avoid that place. And honestly, the work didn't justify the prices they charge. Do yourself a favor and go somewhere else.
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August 2024 by Adrienne Sanford
Amazing customer service. Company stands behind their work to make the customer satisfied. The Nixa location earned my future business.
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August 2024 by Joy Miller
Angela was excellent to work with. Very helpful and kept us informed. Our vehicle looks brand new inside and out and was completed within the timeframe promised.
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July 2024 by Yelena Chepilka
Perfect customer service, professional work, amazing result!
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July 2024 by Sam Koban
Best Collinson Repair shop in the 417!
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July 2024 by Dalton McKeever
Great service was faster than promised and returned the car clean on the inside
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July 2024 by Becky Shields
A VERY nice experience! Reputable Co. Loved the daily updates!
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July 2024 by James Dandurand
Great to work with ! Angela is the best!
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July 2024 by LORI CLARKE
Great service. Car repair completed in a timely manner. Reasonable cost
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July 2024 by James Courtney
2 vehicles of mine suffered baseball size hail. Took the car in... trunk interior liner was messed up, trunk color didn't match, new trim scratched, glue all over exterior of car, buffing scratches on brand new painted trunk, hail chips still in paint, and the passenger headlight broke... manager asked me not to post review because it woukd effect her bonus and she would make it right. Crash Collison calls and tells me the truck is done. I drive my car to the shop to switch out. Immediately notice the passenger mirror and 3rd brake light on the truck is still broke. By the way they brought the manager in to speak with me about the issues of the car. This guy straight up starts to strong arm me about the car but takes no ownership on the truck or car. Blames it completely on the third party they go through. Issues on the car were told i need to call insurance and talk to them about it. No ownership taken and no one wants to be at fault. Ask for pictures to be reviewed on the hood of the car, nothing. Nothing about hood damage, or on the trunk swirls in the clear coat. Nothing. My request of having the car hood examined was them buffing the hood. Exactly the opposite of what I asked. Went to pick the truck up after the third time and the passenger door trim isn't even fully attached. While they attached the trim I got on the phone with insurance. I told Crash Collision they will not touch either vehicle again and it's going to the dealership to have a once over. I wouldn't take my vehicle here if they offered free of service. There are a lot of things I left out on this post but if your not car and repair savy take it somewhere else. I looked at the manager before I left today and said I could do better work out of my garage. Fighting insurance now because what they have been quoted already of what has been "fixed". The manager told me that hail will not chip paint and it's my problem. They won't take ownership of your car being incomplete, but they will for sure let your insurance know that it's done and ready for pick up. Absolutely the worst experience ever. Stay away from Crash Champions in Nixa, MO.
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July 2024 by Brie Cook
The service was quick and their communication was great. Would absolutely recommend Crash Champions!
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July 2024 by Bryant Embrey
Very awesome to work with, they made the whole process easy, had our vehicle done before the expected date, and got it looking good again! They were thorough and made sure any hidden damage was exposed and fixed as well.
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May 2024 by Race B6.97
Top shelf business with personable and professional service. The hail damage was repaired and the results are outstanding. Like it never happened. Thank you!
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May 2024 by Ashland Bishop
Happy customer!
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May 2024 by Laurie Radney
They did a very complete job would use them again
