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December 2023 by Shauna Young
Great experience! I can’t believe how fast they got our car done! Everyone was so knowledgeable and friendly! Thank you so much Certified Transmission!
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November 2023 by mathias harrison
The guys up at Certified Transmission are some of the best I’ve came across! Brought my main work truck with a blown trans in and they worked what seamed to be overtime and got me my truck back in action WEEKS before I figured it’s be ready! Amazing company and I would recommend them to anyone!Service: Transmission
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November 2023 by Ryan G
Excellent shop, truck broke down a mile from here. Wanted a confirmation on the bad transmission, they confirmed the trans needed replacement and caught that the transfer case had a hole in the case itself. (Truck was stolen) Notified me that both will be needing replacement. No added labor for the transfer case r/r. 5year warranty. Will come here for repairs and I’m 30+ miles away. Very transparent shop, I’m a mechanic my self and I trust these guys 100%
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October 2023 by Josh Clayton
Vehicle had some troubles shifting in the lower gears, called up and set up an appointment to have a diagnoses ran, talked with Jake who was informative and was very communicative throughout the whole process. Turns out my system just needed an update, they ran it and vehicle has been shifting much smoother since. Recommend to anyone experiencing any transmission issues.
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October 2023 by Wayne Rice
They diagnosed and drove my car and gave me their evaluation. Suggested I take the car to a repair shop since they didn’t do that type repairs. I very much appreciate them telling me that instead of them saying they could do the repair. They are great people to work with and definitely recommend them for the type repairs they do.Service: Auto engine diagnostic
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October 2023 by jeremy ginn
They got me in on Tues, by Friday they were done. I was pleased with the turn around time. I just got it back so I can't comment on how well they did, but my truck already drives better than it did. I'll update the review if I notice any issues. So far I would recommend them. The staff seemed friendly and professional.Service: Transmission
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September 2023 by Miss Daisy Orbie
I thought it was my transmission. I asked about the worst scenario and cost. They were very patient, answering all my questions. I had my vehicle towed in. They had explained how busy they were and I prepared for a long wait.To my pleasant surprise they were able to check it sooner and determined my problem was with wiring and not the transmission. Quoted my final cost including some maintenance.They were knowledgeable, simple explanations, polite, and patient even tho busy. I heartily recommend them when you need any one with their expertise.Service: Transmission
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August 2023 by Bob Ness
Never expected a transmission shop to impress us so much. Like the dentist not a place you want to have to go to but the terrific people, the service, the solutions for our Ford Edge was excellent. Totally trust them, they do not gouge, and they do great work!
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August 2023 by Tu Vu
I brought my 2015 Highlander in for a transmission fluid service, and the store manager, Eric, was extremely courteous and friendly. After the service was done, he called and told me that they didn't need to use all the amount of transmission fluid in the quoted amount, so final price came out to be lower than anticipated. That tells me how trustworthy and transparent this shop is.Service: Transmission
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August 2023 by Joslyn Ortiz
Certified Transmission was able to squeeze me in before my trip to get everything done. I am so very thankful for them, they were super nice, officiant, and more help than I could have asked for! Thank you to these guys for all they did to help!
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July 2023 by Thomas Keller
Our suv broke down on the highway in Liberty, MO. Our transmission had overheated and shut the vehicle off. A helpful bystander told us if you can get your vehicle over to this access road there is a transmission shop within eyesight! I got us going again and pulled in. We needed quick help. The store Mgr. Eric Unrein listened to my problem and urgency to get home. We had our dog with us and were enroute to Illinois 7 hrs away! They were one hour from closing. Eric said there are people ahead of you but bring it in the morning at 8a.m. and we'll get you in to diagnose possible problem and solution. He called me and suggested two solutions and long term fixes. Unfortunately we needed to get home! Against Eric's advice we pressed on! We'd drive for a period of time and pull over. Eric kept in touch with us the whole way home!! If there was a Certified Transmission shop in our area I would buy from them!!Thanks again for your input Eric!!Service: Transmission
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July 2023 by Jarrett Brandeberry
5/5 stars, I was unbelievable impressed with there communication and opinions on the situation of the car, Eric was a great help and explained everything very well, he told me he would call me on Wednesday to let me know what the problem was, they had lost power and he called me on his personal phone to let me know about the car! They got in done on time and a great price, when I picked up the car 1 of my tires was low, I asked just to use a tire gage and they filled up my tires!! Which I really appreciate the generosity! 10/10 recommend these guys!Service: Transmission
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July 2023 by Chuck Norris
Eric is absolutely on top of his game. I won't take my vehicles anywhere else. Solid customer service and very knowledgeable regarding my vehicles. Highly recommend!Service: Transmission
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June 2023 by Charles Richards
Amazing people that are very helpful and friendly. We were from out of town and they took care of us extra BECAUSE of it, no worries of being over charged for unnecessary work. We had no appointment and they took us in due to emergency situation and time available in town. Facility is very clean and comfortable. HIGHLY recommend this shop and will definitely be back for any future problems.Service: Transmission
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June 2023 by sarah pitchford
Very friendly, nice service. Explained problem in depth to where I could understand an sent me a email about it at my request. Would definitely use them again!Service: Transmission