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April 2023 by Mya Harris
I wish i could put 0 stars. they took my $160 and went ghost no one is ever in the office for the only 3 hours it’s supposed to be staffed, no one answers the phone or emails. this is literally a scam. go to the other lees summit location they are very helpful. i disputed my charges with the lazy lees summit north location and took my business to the lees summit location. they need to shut this place down before they get sued.
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February 2023 by LeShay Dryer
Can never get ahold of anyone to cancel my membership and have gone up to the location at least 4 times during staffed hours and no one has been there.
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September 2022 by Dylan Rada
Equipment is garbage. And there’s nothing quite like listening to commercials over the sound system when you forget your heads phones ?
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May 2022 by Marybeth Dunning
The equipment is run down and good luck cancelling your membership. It's a nightmare and they will try to keep charging your account even after written cancellation has been sent multiple times.
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March 2022 by James Robert
Great place to wo. Clean n friendly w tons of equipment n plenty of cardio.
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January 2022 by London
I recently started going to this gym a month ago. At first it was a good choice but then my entry card stoped working. (Bill was paid)I have left emails and have called multiple numbers and can't recieve any help. So they have lost a customer since they have inconvenienced me with a membership I have paid for. DEFINITELY listen to the reviews on here! Not managed well AT ALL.I CAN'T get into the gym! Ughhhhhh!
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October 2021 by Remy Turpin
Slower to respond due to staff shortage but well equipped and easy to get in and out!
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October 2021 by Jordan Hennon
Highly recommend Snap Fitness LS! Great cardio, cable, dumbbells, and other free weight equipment. Owners are very present and have created an amazing family friendly culture along with some awesome trainers and employees who brighten your day each time you come in! A great place to start or continue on your exercise journey to becoming a healthier you!
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July 2021 by TaorminaMD
This place is like the Eagles song- Hotel California - you can check in but they won't let you check out - non responsive to phone message requests and emails for membership cancellation or even the courtesy of a return call / email.
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June 2021 by London Kimball
I recently started going to this gym a month ago. At first it was a good choice but then my entry card stoped working. (Bill was paid)I have left emails and have called multiple numbers and can't recieve any help. So they have lost a customer since they have inconvenienced me with a membership I have paid for. DEFINITELY listen to the reviews on here! Not managed well AT ALL.I CAN'T get into the gym! Ughhhhhh!
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April 2021 by Nicole Hale
Terrible. No one is ever there. The establishment wants you to complete an application online and pay over $100.00 for a gym that you can't visit nor get a hold of anyone.I called at least twice and left messages with my contact info and no one still has not reached out to me. I drove up there at least 3 different times hoping to speak to someone and no one.I finally saw someone and one of the trainers said they have been there all day, lies! Don't waste your time
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January 2021 by Debbie Blair Shaumeyer
Snap Fitness is a great place to workout! The gym is clean and well maintained. It was recently expanded and new equipment was added. The owners there are friendly and make you feel welcome. Recommend.
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January 2020 by Gwen Barr-Crawford
Fun & welcoming atmosphere. Staff is always willing to help.
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April 2019 by Ty Hester
It's a fine gym as long as you don't need anyone to help you, ever. The most frustrating things: the staffed hours change regularly (and are only displayed by a hand-written sign taped to the window) and they don't have an answering machine, so unless you go and someone HAPPENS to be working there, don't expect it to be easy for you to change your membership, add any services, or anything at all that involves a human person.
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December 2018 by Anonymous Husband
This dump may as well shut down. Terrible service, crappy location. Save your time and money and go to Genesis. Worst gym I've been to
