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January 2024 by Donna Jackson
Zach was a very good salesman and took his time to make sure we had mattresses to fit our needs. I would highly recommend everyone to see Zach for your mattress needs!
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January 2024 by April Atkinson
Venice was incredibly helpful and knowledgeable. It was the most insightful mattress purchase we’ve ever made and we feel so good about it! My husband hasn’t slept well for a decade and Venice was able to pinpoint many problems and provide solutions. I highly recommend her at Mattress Firm.
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January 2024 by Bryce Groshardt
Had the best experience at this store location. John was very helpful and made the process of choosing a mattress so easy and enjoyable. We learned so much from him and we were able to pick out and buy the best mattress for us!
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December 2023 by Serve Others
I went to this location because of the great reviews. After my purchase, I provided a 5 ⭐️ review, but after delivery on Monday, I am completely disappointed. The salesman Zach gave me a great deal, I went across the street to look at bedroom sets before committing since the deal Zach made included an adjustable base. When my bed was delivered on Monday, it was delivered with a standard base which was not part of the deal & was never discussed nor mentioned. In addition, the bed looked smaller than a queen size so we measured it & sure enough it is measuring 2” shorter in length & 2” shorter in width. This isn’t what I asked for nor what I paid for. Although they offered for me to send it back, unfortunately the old bed is already gone so I’m stuck with what they delivered. If you choose to shop here, double check everything you are being told before completing your transaction.
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December 2023 by Alicia Condron
Loved working with Mattress Firm to find my new Stearns & Foster Reserve mattress. It is plush, supportive & luxurious! The delivery team was communicative and got the job done!
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November 2023 by Elizabeth Estrada
Venice was wonderful. Knowledgeable & pleasant. She made the experience of purchasing of a new bed feel like a conversation with a friend rather than a salesman. Appreciate your service.
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November 2023 by Michelle Porter
Our salesman Matthew was very knowledgeable and very patient. We spent several hours in the store and because of that extra time we spent, felt we made a good decision with no pressure
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November 2023 by Gwen York
I felt that the salesperson John was very professional and was willing to help me pick out the best mattress for my needs
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October 2023 by Daniel Maasen
The salesman, John, was the best. He listened to what I wanted. Showed me the mattress, and sold! He didn't try to push me into something I didn't want. Was in and out in less than 30. Best sales man ever. rRecommend this place to everyone.
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October 2023 by Gerald Davis
Cassandra has great customer service skills and did an excellent job of explaining the types of mattresses to meet specific needs. We were very pleased with this experience.
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September 2023 by Ann Klein
I have shopped here over the last two years and have had wonderful experience each time. Jason was very helpful and answered all my questions and gave his opinions when I asked. I will recommend this business to my friends and family. Thank you for your service.
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September 2023 by Derek Evans
I came here looking for a few mattresses for my spare bedrooms and was actually impressed with not only the selection, but the service as well. Jason Keightley took amazing care of me, spent well over an hour answering all my questions, and even recommended a great spot for lunch afterwards! I was happy with the price, happy with the purchase, and delighted with the customer service. I'd like to thank Jason, & the rest of the team for the warm welcome & outstanding service again, definitely have my recommendation!
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September 2023 by Lanetta Pearl
Great experience and salesperson Cassandra was excellent. We received everything that we was looking for in a mattress. I would recommend Mattresses Firm Lee's Summit to my family and friends ?
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August 2023 by Sharon Kay
Zach was very knowledgeable and personable. He helped me select a perfect bed and frame for my guest bedroom. I am very pleased.
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August 2023 by Tammy Shanahan
I purchased a mattress in July of 2022 and wanted to purchase the same mattress again. I called the store and ask if they could find those records and if they had the same mattress in stock. He found the information and the mattress was in stock. I purchased the mattress and will pick it up in the morning.Zack completed everything within a matter of 3 minutes! Outstanding knowledge, kindness and customer service! Thank you Zack!