-
March 2024 by jeff harris
Pam was fantastic with her service today. Very polite and helpful
-
March 2024 by Lesta Sims
Mary helped us find exactly what I wanted. She was very friendly and made the experience comfortable. No high pressure sales.
-
February 2024 by Renee Robison
They were so friendly and helpful.
-
January 2024 by Camie Mukami
The owner is very nice and took care of my Wedding ?. Resizing was free since we bought there.
-
January 2024 by Stacy Guinn
These ladies are absolutely amazing and beyond helpful!!!!
-
November 2023 by SaraAnne Coon
These ladies are awesome!!!!!!
-
October 2023 by T Borden
Did not have watch batteries and proceeded to tell us who did how to get there. What great customer service
-
August 2023 by Cortney
Super helpful and very friendly! Jessa went above and beyond to help me find the most beautiful anniversary band.
-
July 2023 by Erica Hagerman
Amazing experience. Went in looking for a very specific necklace they were able to find one for me. And it was even on sale. The ladies are amazing!!!!
-
June 2023 by Sky Cosmo
Kay was pretty fast I getting my ring back in for pick up after I took it in to get my band soldered the Lees Summit location is always friendly and attentive.
-
April 2023 by Joe Bartels
Staff was amazing! Showed up in sweatpants and still treated with an incredible amount of respect! Couldn’t be happier! Upgraded the wifes wedding ring and everything went perfectly!!! Ended up getting myself a ring as well!
-
April 2023 by Heather Hatfield
I just went to the Kay’s in Lee Summit off of Chipman, and that nice little shopping spread and met the two nicest young ladies. I stupidly did not think to ask for their names, but one is blonde and has five dogs, and the other one is a brunette and has a zillion cats. They were both so personable and friendly, we laughed and became instant friends. They were so warm and welcoming. I was very impressed with their customer service skills and their interpersonal skills. I was there for a repair and I’ve lost some weight and I wanted to see if they could help me with something temporary so I wouldn’t lose my wedding ring because I still plan on losing more weight . I was welcomed with a hello and a smile great conversation about animals and they helped me with my wedding ring, and a broken necklace. And then gave me a nice little pouch for my little charm that goes with my necklace so I wouldn’t lose it and cleaned the soap out of it for me all of this and I purchased nothing with them. What a great experience Kay jewelry you did a good job hiring these two beautiful young women. Good job, ladies!Respectfully,Auntie Heather’s hair of the dog grooming
-
March 2023 by Jenifer Brandt
The associates at the Kay store in lees summit are awesome. They are very helpful if you have questions about anything. They are very knowledgeable about the jewelry they are selling. They always have smiles on their faces when I come into the store.
-
March 2023 by Karina Pham
I went into Kay jewelers to find the same ring I had had before, and with one being at a different store, one left in the whole company, they were able to get this for me. Pam and Des were amazing in assisting and getting this figured out and relieved so much stress on replacing my ring. They were a awesome and so very kind! Thank you ladies!❤️
-
March 2023 by Courtney Dotson
BEST customer service of my life. The girls are so sweet and have helped my fiancé and I on every step of our engagement journey. They are always a smiling face and full of knowledge. I'm so happy I chose Kay's and I will come to this location the rest of my life! ❤️
