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March 2024 by Autumn Steele
I decided to use H&R Block this year because I got married last year and have never filed with a partner. 300 dollars and 30 minutes later I realized I should have just used TurboTax or the IRS website. I got back less than I did when I tried to file online by myself as well as now having to pay more to go through H&R Block. I normally get quite a few deductions doing it myself because my job - that was not offered or even discussed.
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March 2024 by Nipahc Adoroare
My Taxpro is helpful and great in their review of my return. Makes it easy to get completed without the worries that I missed something. I also get the right back-up if there was an error, or if I have identity troubles.
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February 2024 by Sheila Edwards
I was with H&R Block for several years and tried a couple of other places and was not as satisfied. I went back to Block this year and worked with Jody Taylor and my experience was awesome. I look forward to working with her again next year!!
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February 2024 by Mike A
My preparer Kathy is the best, super nice and a pleasure to work with. I don't mind sitting there for 30 mins .
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February 2024 by Todd Baxter
Got in and out. Right on schedule
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February 2024 by Sheena Abrams
We will always be able to find things we would like better: Lower fees, a higher return but Ive been choosing H & R Block for 34+ years so over all, Im a satisfied client.
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April 2023 by Becky Braverman
Our tax preparer was extremely knowledgeable and took the stress about doing taxes away. He was friendly and down to earth.
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April 2023 by Brad Bonack
Be careful with some of the staff at the LS location. They don't seem like they know what they are doing. Would NOT recommend.
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April 2023 by Peggy Martinez
Completely satisfied and trust H&R block with all our tax preparation needs
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February 2023 by Amber Long
Never have any issues. We always get more back then expected. Never have to wait long for our refund
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June 2022 by Rex Perry
The service was excellent and the preparer, Carol, was efficient and fantastic to work with.
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April 2022 by George Marble
They said l did not need to file (low income) less than 5 minutes and no less money in my pocket.
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April 2022 by Troy Hart
Evan was amazing and made me feel comfortable and easy to understand! Donetta could learn something from him! Do not use the emerald card it is a scam and my money was taken from me! I'm currently still waiting for my money to be returned! It has been two weeks now and was told by the H&R rep that they have gone above and beyond to help me....yet I still DONT have my money and they said they have nothing to do with the emerald card!! Very misleading and unproffesional!! Do not trust them!!!!
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March 2022 by Tiffy Capri
Scheduled an appointment a week prior to my appointment. When i got there, they told me my appointment had been rescheduled although i was never notified. I showed the receptionist my confirmation email, confirming my appointment, so she another employee for assistance. That employee explained to the receptionist that the system rescheduled me, but said i would still need to come back since someone else just arrived for the time slot i was scheduled for. This was a huge inconvenience and i wasn’t even offered an apology. I will need use this location again. Poor customer service and lack of knowledge of their own system. (The receptionist was very rude and made a nasty face)
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March 2022 by Jennifer Keth
Rick is personable and knowledgeable and made me feel like he's looking out for me. Goes the extra mile and that is why I used him again this year.
