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January 2024 by LSP LSP
I’ve gone in maybe 3 times before writing a review.. Different days same outcomes.. Employees don’t care.. Never smile and aren’t helpful. Go to the UPS store when at all possible there staff is always friendly and helpful.. Go to Fed ex if you’re In the mood for making someone fill “ put out “ for having to do their job.
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October 2023 by Willie Horowitz
Jennifer or Jenn was like an angel from heaven, she was so helpful and extremely patient with me.
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October 2023 by LaTonia Herriman
I went in with a mess. Seriously sleep deprived and tired out with stress. Jennifer or Jenn was like an angel from heaven, she was so helpful and extremely patient with me. Most people would've be like, ya good luck with that. I have to use the restroom and run away. Not Jenn she stayed with me for over an hour helping me, got me organized and showed me how to do things. I have never in my life met someone so patient and understanding. She is outstanding and awesome. I guarantee ? I could of never got it done with out her. Thank you so very much Jenn for your hard work, compassion, understanding, knowledgeable and detailed to help me get everything done. I'm grateful and appreciate it. Sorry if it was a lot.
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October 2023 by David Sanders
Jennifer and Rachel took ownership of my need. They let me know exactly what they could do and what it would cost. They exceeded my expectation in terms of quality of printing and paper. I needed my 92 page legal complaint printed as well as my Timeline Diagram. The 15 copies of my complaint and Timeline needed to be perfect, and they were. These ladies made my legal job easier and made me look very good. Thank you so much!
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October 2023 by Rachel Engster
Self-service kiosk rejected the QR code sent to me by the retail agency that provided the code. Machine read something along the lines of, “please see agent.” Nothing fast when you’ve to wait in line behind 4 folks who haven’t prepped their boxes to ship. Four other employees in store but one was training and another was doing work on behalf of another FedEx location. Forced to stand in line for ~15 min for something that ended up taking <2min. Not an efficient process if you’re trying to stay on a tight timeline. 3 stars for lack of efficiency but still getting the task complete.
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July 2023 by Colleen Reed
On 7/3/2023, I went in to ask if this location could print a 3'7" by 3'7" poster for an academic conference I was going to on 7/9/2023. Due to my company's fiscal year dates, I needed to wait until July to print which put me on a time crunch. Two associates were working at the front and were both super helpful! I wish I had caught the girl's name because even though her location did not have a printer large enough to print the poster, she brainstormed and called a FedEx location who did have a larger printer and could print within a day. She saved me so much time! Highly appreciate her going the extra mile.
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July 2023 by David Bruno
Dan was super informative! He walked me straight through the document email submission process and even provided me with some helpful email tips for future document submissions.
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July 2023 by Roger M.
Fedex kinkos symbolizes what's wrong with America. Gal behind the counter on her phone with no customers and makes the customer do all the work and try to navigate between 2 screens; get a code , make 3 copies, then pay. What could have taken her 2 seconds if she had put her phone down. If I was that lazy at my job the whole system would shut down.
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May 2023 by Kat Stewart
Got here at 9am which was opening time. Managed to wait 25 mins to get 2 pages printed and ended up leaving WITHOUT any prints. Associate Michelle was rude, unhelpful, and wanted to help several people who arrived after I did. I asked her if I could be helped and she was incredibly dismissive. Will not ever come back to this joke of a place.
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May 2023 by shawn
Went to return an item. They had to get their extra money buy making me buy a box from them. The box I brought the item in was the box it was sent to me in. I told them this and they said they have different standards. Sounds to me like they just wanted their $12.46. He didn't give me any other options. Ultimately my box is shipped so they get 2 stars.
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April 2023 by Nicole Reed
I simply went to this location to get my passport photo taken and mail off forms that I had already printed out via the state department’s website. The attendant refused and insisted that they couldn’t create an expedited shipping label unless i applied for my passport through a website they use. Long story short, not only did I have to pay the State Department a little over $200 but I had to pay FedEx and additional $250 for “additional fees”. Afterwards I called the Department of State and was told I was pretty much scammed.
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February 2023 by Kim Emerick
I didn't have a label to ship my package. Dan helped show me how to print a label. He was very helpful for future trips to FedEx. The wait time was also very short. I will definitely use this location again to ship a package.
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January 2023 by Laura Hilbert
Extremely unhappy with Madison. I dropped off family photos to have enlarged for a Christmas gift. A week later I went to pick them up and she said they got deleted. She couldn’t help me. Or offer to fix things. Now I don’t have time to get them reordered before the Christmas celebration.
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January 2023 by Scott
There is a bald guy (don't know his name)that works here. He is very rude and unprofessional. No one in this store should have given me a clue. Left and went to UPS down the street. Very nice and professional people work there.
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December 2022 by darty
Dan was super nice at helping me get my package shipped out. It was a return on some clothing. We ran into a few issues, but we were able to get it resolved.
