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February 2024 by Andrea Roberts
By far the worst customer service. I have been there twice within a week at different times and from the shoe department to the front register employees are rude.
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February 2024 by Nathan Taylor
Great selection but not great prices
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January 2024 by Amanda Livengood
Went in at the open of the store and couldn't get anyone to assist me in the shoe department. Saw multiple people walk past me and go to the back. Very unhelpful employees especially the shoe department.
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January 2024 by Dianne Barlow
Clerk was very helpful and we found exactly what we were looking for !
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October 2023 by David Maples
Jayden gave us the best customer service experience We’ve ever had at Dick’s he was very professional polite and helpful we will definitely be returning keep up the good work Jayden!!!
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October 2023 by Serena Daugherty
They have a great sports shoe collection. The store is organized nicely and the staff are kind and helpful!
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September 2023 by Danielle Ritter
Went in fully intending to spend $200+ on new work shoes. Eventually was “helped” with fairly horrendous customer service. The girl acted like she didn’t want to answer any questions, even to the point of, “you’d have to go and look online”! Requested to try 3 different brands/styles of shoe, and NONE were in my size to try on! Tried to see if they had a similar style/size to try, and without even looking at the shoe or system told me, “No, you’d have to go online”. Mind you I had explained I never wore the brand or styles, so was needing to try them ON before ordering to ensure they were what I was comfortable in. She then told me, “there’s not different styles, just sizes” as I’m LOOKING at the display with 3 noticeably different styles of the brand! Very disappointed, and left frustrated and empty handed. Likely will not return based on the poor customer service alone.
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August 2023 by Seth D
This rating is specifically for the shoe section. They are always very understaffed and you have to wait >10 min to have someone pick you a pair of shoes. Otherwise, good selection of sports gear and clothes.
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July 2023 by Katie Lecuivre
Nice location, well stocked, friendly staff, didn't have any trouble finding someone to try on shoes, didn't wait at checkout out
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June 2023 by Jeanie Paxton
They don't let you shop in peace. I went with my boyfriend to get a wrap for my wrist, and on our way out we stopped to look at some shorts on sale. An employee followed us into the section by the register, and just STARED at us as we browsed sizes. He never said a single word to us. We tried to ignore him, but after at least 5 minutes of him aimlessly walking around and looking at us, we just got in line. He walked away immediately. He must have had somewhere to be all of a sudden. Honestly he wasn't fooling anyone, and lost his store money because of his odd behavior. Super uncomfortable.
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May 2023 by Marv W
Not even able to get grips done correctly. Have to travel to Overland Park to find a decent golf fitter
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April 2023 by Pinball Wizard
Great store! They hire local kids and adults in our community. It’s nice to see athletes when they aren’t playing.
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March 2023 by Tim lanway
5+ stars for Ion !!!! Ion in the shoe Dept helped me out today and it was a great pleasure doing business with him. He was professional, pleasant, and very easy to work with. I have a different problem with my feet and he helped me figure it out with ease. Thanks Ion I appreciated your kindness.Sincerely,Tim Lanway
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March 2023 by Angelina DeLeon Guerrero
A new experience for me lined up & for my son & me sum Super Bowl LVII t-shirts to celebrate the Chiefs winning.GO CHIEFS ! ! !
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March 2023 by jaycee coffman
AFC Championship swag.. KC Chiefs & MVPat are AFC Champions.. heading to SBLVII..
