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March 2024 by Ashley Hancock
Kevin and his team are always able to squeeze me in! From tires to an oil change or just a check up, they’re always so welcoming and helpful. Appreciate all they do.
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March 2024 by Shaun M
I looked few different places with some old tires from 85 to get replaced. All places told me they could not help me. The employees of Big O tires squared me away. I was in and out in an hour as well. Great employees!!
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March 2024 by Jonathan Welsh
The staff were all courteous and helpful during my visit. Had a flat tire late in the day and they were glad to accommodate. Headed home with the tire repair only 30 minutes later.
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March 2024 by Steve Lee
Different Name Same PracticeI went to this location once before when it was NTB (National Tire and Battery) and swore I'd never go back. Next time I had a tire issue I went to the Big Ole Tires in Raymore, no problem. So I figured that I could go back to this location with no problem. However, I had the exact same problem but I grew to be a bigger pain than before.one of my front tires was leaking quickly. I could make it through the day but by the next mornig my tire would be close to flat. I needed a quick fix. So I called around and this place was last on my list but they could get me in. I looked online to see what their prices were on new tires just in case mine couldn't be fixed. The website had a set of tires I wanted. This is exactly were it starts being like the old NTB. Of course the tire can't be fixed so I have to get 2 new tires and just like NTB, even though it says the tires I want are in stock, sometimes the systems wrong. So here look at this undetailed list of tires we do have and pick. Yeah let me look at this small print list and pick one. This is when I should have walked out the door but I was in crunch for time, so going to a different place was not an option for me.So just like last time I asked the guy which one is the best for not a huge cost. He pointed to a tire and said we have both of these and these will be the best. Ended up being close to a 1,000 dollars for 2 tires. Dude saw me coming.Then I wait and wait.15 minutes before they close, I get a call. Hey your car is done. So we book it back up about 5 minutes before they close. We pay. they bring the car around and we walk out as they close and I look at the wheels and they had put ALLTERRAIN TIRES ON MY MINIVAN.At no time did the dingus selling me tires say these are All terrain tires. I didnt not at anytime say I was interested in all terrain tires. the tires I found online were no where near all terrain tires but these were the closest to the tires the I wanted?????What am i supposed to do at this point. they are litteraly locking up as I'm looking over the car. So, I figured I'll just live with it and learn to never go back to this duffus of a place again.Fast forward to now. I need 2 new rear tires. I shop around and find my place not BOT. this time I buy ahead of time so I know the place will have my tires. I show up they pull my car in and guess what. There is appearently a code of some sort that won't allow them to put my passenger tires on a car that has All terrain tires on them. So now I have to either return the tires I just bought an purchase all terrain tires or buy 2 more passsenger tires.Funny... I wonder what type of Standard opperations BOG works buy. Sell Sell Sell.Don't bother with the "trying to save face responce", the "We are so sorry that this happened to you-- Sincerly Managment" I'm done with this location. Even if you had the tires I wanted, that are stated to be at your location, they are way over priced.
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March 2024 by Kyle H
Good customer service. In and out quickly
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March 2024 by Kevin Robe
Great service, fast and efficient thanks again
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March 2024 by Joel Sprinkle
Kevin and the Big O Tires team completed a state inspection for my vehicle within two hours without a scheduled appointment. They were fast and friendly. Thank you for your help!
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March 2024 by Crystal Samson
Took my 2007 Lexus suv into Big O Tires in Lees Summit, MO to have new tires put on, get car aligned, and get oil changed. In addition, one of the rims on my car was very messed up. After I got my car back from Big O Tires, it drove so smooth and my rim was totally fixed. My car is really old but Big O Tires took great car of my car and it now drives like a new car.
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March 2024 by Frank Brazeau
Big Ole Tire in Lees Summit is a great place! Helped us last minute with a tire leak. Thanks guys!
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March 2024 by rob henik
This store has been my go to for inspections, tires, etc for several years now and I have recommended them to a number of friends.
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March 2024 by Diane Martinez
Went in because found a huge nail in my tire. Walked in and was greeted with a hello ma’am. They had just gotten broken into with the window smashed and regardless that they were going to have a day, they were very professional! I appreciate it and I will definitely return in the near future regarding my tires. Thanks again.
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March 2024 by Matthew Gray
Excellent service and very good pricing. My truck was in and out in a couple of hours
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March 2024 by Vikkie Tucker
Great place , Great service… they looked busy but got me right in and back on the road !
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March 2024 by Damon Brown
Amazing Auto Shop. I worked with Kevin and his custom service was top-notch. I definitely will be coming back for future car services.
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March 2024 by Chris Thompson
Came in with a flat to fix. Kevin got me in and out quick!
