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September 2024 by Heath Mustain
Otto Service got my car right in after having it towed and identified the issue same day. It was NOT a blown head gasket as the Honda dealer in St. Joseph had stated and quoted. They replaced the radiator and fixed the issue along with some other needed maintenance at 1/2 the price quote from the dealer. I'll definitely be bringing my 2006 Honda CRV with 111,000 miles back to Otto's for service in the future.
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September 2024 by Sr. M. Talitha Eckstine
Excellent service, knowledgeable staff that took their time to explain the issue with my vehicle and the best alternative to address the issue. I would highly recommend this business.
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August 2024 by Marilyn J Johnson
Otto Service only works on Honda's, Acura's, and Toyota's. I have been a customer over 15 years. Their work is incapable. Employees are very professional. I never mind paying for excellent quality service.
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June 2024 by Jackie Hall
They gave me an estimate of what it would cost and when they found something else they asked me if I wanted the work done. They gave me the additional price and it was reasonable. They had my car ready in good time and were very friendly and helpful. I would recommend them to all my friends. I used to take my car to the Honda dealership and they charge quite a bit more and always want me to leave the car.
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June 2024 by L M
15/5 stars. Cody is a gem and deserves a raise!
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June 2024 by Ashley Elliott
Although I don't live in KC, this auto shop is my preference. This place has taken care of my family's cars for 20+ years. Anything I need done, that isn't urgent, I wait until I am in town and bring the car to Otto.
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June 2024 by S F
Highly recommend! Efficient, knowledgeable, and friendly
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May 2024 by Waymon Watson
A good friend recommended this shop to me several years ago, and I'm glad he did! Everyone there is very helpful, and they do great work.
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May 2024 by Chris Wooderson
Knowledgeable staff, friendly and fast service.
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May 2024 by Tim McLaughlin
Always first class work. I highly recommend taking your car to them.
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May 2024 by Vantage Guitar Shop
We searched for an honest, and affordable Toyota Service Dept for our Prius. We found them! Otto Family Auto Service treated us right and did a great job. Thank you Andrew & Terri
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May 2024 by Annise Neidrich
Otto Service has been taking care of our vehicles for nearly 5 years. Cody answers all my questions and helps me find the safe and economical solution for every repair. The mechanic team repairs things quickly and with excellent attention to detail. They really do a great job with our Honda and Lexus. I highly recommend Otto Service.
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May 2024 by Marcy B
I needed a wheel bearing replaced and the dealership quote was way overpriced. I did some research and found Otto Service and made an appointment with them because they specialize working on Honda vehicles. Their pricing was fair and I even utilized one of their loaner vehicles, which was super convenient and priced reasonably. I’ll actually be making another appointment with them very soon. Highly recommended.
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May 2024 by mico mico
I've been a faithful customer for 10 or 11 years. Otto has always fixed my vehicle correctly, on time and haven't tried to sale me services I did not need. I highly recommend them. Marva
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May 2024 by Joe Saviano
I have been going here for several years. They are very knowledgeable and quite professional. If you care about your car, take it to Otto Service.
