-
December 2023 by Alex Busby
I just moved here about a year ago from Jenks. Oklahoma, do not know anybody or know any shops. My tourq converter went out. They got to it very quickly they were very professional treated me fairly. Very professional Very honest over chard me by mistake caĺed me to let m e know that was shocked
-
November 2023 by David Spillers
With all the positive reviews for this company I expected a good experience from Adams Auto, but what I received was nowhere near good. In fact it was worse than bad.
I called on 9/21 to make an appt to bring in our vehicle to have the 4-wheel drive checked out. They said bring in on Fri am 10/6, which I did. When I dropped it off I made the mistake of saying it's a spare vehicle so no need to rush. I called on 10/10 to check the status; they said haven't got to it yet. OK we'll wait, no problem. I called back on 10/16 to check the status. They said the problem is in the transfer case, they would check it further and work up some numbers and call me back. Didn't receive a call from them until Wed 10/18. The call was from the shop owner. He did not give me a quote on the repair, but instead told me that the catalytic converter had been stolen off of our vehicle! They said it had happed to several vehicles on their property including mine. He also said they would NOT pay for replacing the stolen parts. What?? I said if you guys had got to it sooner I would have picked it up and avoided the theft. He agreed, but still would not take responsibility for fixing it, or even give me a quote on fixing the damage. Well what about the reason I brought it in, how much will that cost? He said let me look at it again and work up some numbers. No call back from them, so on 11/10 I called to find out the status. The owner said because of the parts being stolen off the truck it was too noisy for them to finish the diagnosis on the 4-wheel drive issue. (He could have told me that 3 weeks ago...)
So they refused to pay to replace the stolen catalytic converter that happed on their property, or even offer to fix it at a reduced amount.
They never gave me an estimate on the 4-wheel drive repair (the reason for bringing it in the first place).
We had drove our truck to their shop, but had to have a tow truck come collect it due to the stolen parts.
I was a repair business owner for 11 years, and know that in business, customer service is everything. I've experienced some bad service in my time, but this one takes the cake.
So yeah, less than one star from me.
-
November 2023 by MICHAEL GOVER
Was really caught in a tough spot broke down in Joplin. A very busy shop and I was fairly forewarned it would be a few days before my truck got in but the repair is done, trucks home and running well,
fair price. Deal.
-
October 2023 by Mark Williams
Well pleased with the services Adam's gave me. Well pleased. Outstanding business!!!Service: Transmission
-
August 2023 by William Tylle
This place is the best
-
August 2023 by Dale Johnson
Always a great experience and friendly service, and always finishes your stuff on time when promised
-
April 2023 by Daniel Stiller
Honest people an they do great work
-
March 2023 by Caleb Johnson
Adams was great. We started our vehicle and it was showing that our power steering had gone out. The power steering wasn’t working, so based on a recommendation from a friend we gave Adams a call. We are from out of state, and Adams began working in the vehicle quickly. He let us know it was a simple sensor issue, and he just had to clear the code and re enter it, and it began to work. He was very helpful and took good care of us.
-
November 2022 by Shatila Grife
Great place the owner is nice
-
August 2022 by dinoman 3000
Nice people
-
July 2022 by Ryan Draconis
They're a busy company so it may take up to two weeks to get an appointment but it is worth the wait, I had my clutch replaced at a more than fair price and was back on the road in just a few days, wholly recommend Adam's Automotive for any major car issue and repair.Service: Transmission
-
March 2022 by Lucas Boddicker
All the 5 star reviews are legit. These guys do great work! John was able to diagnose and repair my driveshaft issue in no time! Thanks so much.
-
October 2021 by Tyler Salarano (Tylernol)
Definitely the best mechanic shop in Joplin!
-
June 2021 by David Fish
My daughter was in town with 4 small kids. The day before her scheduled return (in the afternoon!) her battery light came on. I picked up her vehicle, went to get the battery tested, and was told that the alternator (not the battery) was bad. The battery place mentioned 2 shops, one of which was Adams Automotive, Inc. I drove her car to the shop. They are VERY BUSY and have a waiting line. I described her situation, and they agreed to squeeze it in. The van would not start, so we left it there. The owner gave me a ride to where my car was. By noon of her departure day, her minivan had a new alternator, and is working well. Excellent service! Kind hearted! Very fair price! I recommend this shop enthusiastically! A++
-
June 2021 by Karen Vetter
The owner is an absolute mechanic. No pretending. I am so excited about having a place to take my car. He rebuilt my transmission. Very happy
