“I've been a loyal customer of the 39th St branch since it's inception. I know most of the people who work here and count them as friends. Today Mallory helped me get some Santa cash for the kids and grandkids. She and Hawthorn Bank are awesome!”
“I am a small business owner in this community and have been banking both business and personal for over 9 years! They have been awesome and treated me and my people with great kindness!Ava the teller is always super nice and helpful!”
“Everyone at the bank has been extremely accommodating. Especially Myrtle and Ava. (They are ROCKSTARS!) It has been an excellent bank to deal with. All staff are very professional and knowledgable. They quickly resolve any issue and provide individual service that makes you feel like they are truly on your team.”
9AM - 5PM
13813 East 39th St S, Independence
Banks
“The people are great the location is great except for the ATM. It is out front of the bank outside not a drive up you walk to it. Right on busy 39th street where everyone can see you. I had someone come up and ask me for money & would never go there after dark.”
8:30AM - 5:30PM
17601 E US Hwy 24, Independence
Banks
“Justin was so very friendly. He took time to answer all my questions & was very helpful. I feel like he went above & beyond to help & make sure I understood. He is a great guy. Made me feel welcome . He didn’t rush me. Very nice person”
“Everyone I have dealt with at Hawthorne Bank are such wonderful people. The service is great I’ve never had any problems. And everyone is always so cheerful and happy to help. Cheri, Kori and Melanie are the best!”
“I love this credit union. I always receive personal courtesy professional service. This credit union has always supplied my need assisting me with financing for homes, vehicles, and luxury items. They make every attempt to find a way to yes.”
“They were very friendly and cooperative and tried to explain the best I could to me. I did open an account there but it seemed like a long drawn out process. I had actually been there twice and everybody was nice, friendly and more than willing to help.”
“I go thru this bank, and made my boyfriend go get his first bank card/account. The workers here are AMAZING and made sure he had his preferred name and pronouns. Extremely respectful, helpful, sweet, full of character. I love it here so much! Thank you guys for being amazing ??”
9:30AM - 4:30PM
2550 Rte 291, Independence
Banks
“The staff has been great working with me on my issues that I have been going through & making sure that I try to stay on track without getting any other kind of loans. Specially want to say thank you Jennifer - loan officer & Lisa - President of the Credit Union”
“The tellers at the 291 & 40 highway are awesome. The ATM can be very frustrating. So basically go there during business hours and ignore the ATM if possible. Will add the ATM is contacted through someone like Brinks, Loomis, Well's Fargo not the bank itself.”
“Jamal was very helpful getting my son started an account. He went above and beyond writing down what my son can do when he turns 18 to get his credit score up to 750 in a year. He was very friendly and accommodating. My 8 year old daughter said she was going to tell his manager that he needs an upgrade ? (raise). His manager wasn’t here to talk to though. I just love this bank!”
“Best bank ever! Their service is top notch. I always leave feeling satisfied and stress free! Even if the transaction is a big one!!! I would recommend the service I get there to anyone!!!!”
“Tiffany Johnson was very polite and professional. What I thought was a problem it was a easy solution for Mrs. Johnson. We need more personable professionals like Mrs Johnson. Thank you very much ?”
9AM - 5PM
4200 Little Blue Pkwy, Independence
Banks
“I have been doing business with this bank for about 13 years and have never had an issue. Jeff Scassellati , Edy Hall And Amber Starr have always taken care of my needs. Wouldn't think of ever going anywhere else. After reading some of the other reviews I cannot agree with them. I to have a business account and Blue Ridge bank financed my new Auto Repair Shop. Not sure what the other guys problem is with holding his deposits for seven days mine are good the next day”
9AM - 5PM
4610 S Noland Rd, Independence
Banks
“The staff is really friendly and really knowledgable. They also aren't pushy like other banks. They never try to sell me anything they don't think would benefit me in addition to being able to help me with any of my financial concerns.”
9AM - 5PM
11400 East 23rd St S, Independence
Banks
“Tania was absolutely amazing! Thank you so much for making my experience great! She was able to help me over the phone, so when I showed up I was able to be in & out! Thanks again!!!”
9AM - 5PM
16900 E Gudgell Rd, Independence
Banks
“Fast and friendly service at this location. Traffic around it can be a challenge though, I hope to see some future development by the city but has nothing to do with the bank itself.”
8:30AM - 5:30PM
18700 East 39th St S, Independence
Banks
“Been banking here for over 20 years. There's a reason I still do. Great place and will keep your money safe. I lost $12,000 to someone due to fraud and Commerce recovered every penny for me.”
9AM - 5PM
19301 E Valley View Pkwy, Independence
Banks
“I love this credit union. I am so glad I said goodbye to banks. The staff is AWESOME and so friendly. Always greet me by name. I wish deposits would post a little sooner on the day they should but the good outweighs that little inconvenience. Highly recommend this credit union for all your needs.”
“This branch has the best team! They helped me get through an extreme crisis brought on by an IRS error. They were honest, polite and effecient. They made me their top priority and not just in words. They literally got my account fixed in less than 24 hours! I can never express just how grateful i will be to this team!”
“Great branch location. Michael T. was super helpful, friendly, and pleasant to deal with. He answered all of our questions and was very informative. We left happy and are excited to continue doing business here. Thanks!”
Open 24 hours
18820 E US Hwy 40, Independence
Banks
“Always happy with this branch. Very helpful and polite. Caila is amazing and was so helpful in my loan application! Great staff CACU! Thanks for all you guys do!”
9:30AM - 5:30PM
1111 East 23rd St S, Independence
Banks
“I like to talk tellers they're good customer service you get to see them face-to-face love that hope you never change because with the phone in the TV thing it's awful”
8:30AM - 5:30PM
2915 S Noland Rd, Independence
Banks
“I love this bank. Employees are fast to tackle any requests or problems you may have with your account. They have one of the best online banking apps. You can transfer funds from one account to another at lightning speed, right before you need to pay at the cash register while out shopping. I transfer extra funds to my savings all the time for safer keeping. Never had any problems with them answering the phone in a timely manner.”
“I've always had a pleasant experience at this location! Today was special however...At approx. 10:20 I went through the drive through with my co-piolet Roscoe (dog) to deposit a check. I've never used the drive through before so wasn't sure on procedure. I was met with a friendly face (please excuse me for not getting your name!). Business as usual. What I did not expect however - upon receiving my receipt in the sliding window box drawer thing there was a dog treat!!I rescued Mr. Roscoe one week ago. He came from a kill shelter down in Texas and was weeks away from being culled. Having a forever home is new to him along with all the perks of my undivided attention. Neither of us expected a treat at our bank.Thank you so very much for the kindness and customer service. Even though Roscoe forgot to chew, I know you made his day as he swallowed it down in excitement! hahaI hope this finds you! Tues, Oct 20Logan”
Open 24 hours
4041 S Lynn Ct Dr, Independence
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“Samantha was so easy to work with. I had gone to other banks to open a business account and was having such a hard time. It was nice to be able to come in and open and account with zero issues. Highly recommend.”