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March 2024 by Jason Odum
Steve was very friendly and helpful. He explained everything very thoroughly. They were able to get everything done quickly. Great work.
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March 2024 by Linda Hanley
Very friendly, fast, & reasonable. Highly recommend them!
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March 2024 by Luke Forth
Well I can say that if anyone should need a transmission I recommend going to see Steve at certified they give you a time frame it will be done and it was done exactly when they said they also offer warranty to go with your new transmission
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February 2024 by Terrie Martin
Steve is great. Really helped my friend Liz with a new transmission.
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February 2024 by Liza Condon
Very clean, knowledgeable and professional establishment. Steve, the manager, was great, explained everything clearly and upfront. Had to order a brand new transmission and arrived way before estimated delivery date. Removed old, installed new, checked our transfer case, new fluids and seal. Will recommend to all friends and back for work on other vehicles. You know it’s a quality and trustworthy place when they work on first responders equipment for the city of Grandview. 2019 Jeep Wrangler Sport
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January 2024 by Jennifer Smith
Can’t say enough good things about Certified Transmission (Grandview location)! Steve is the absolute best! He kept me updated through the process and explained everything so well. I highly recommend this location and would give them 6 stars if I could!!!
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January 2024 by LeeAnn Tesch
Unfortunately I had to have a transmission replaced. Fortunately Certified Transmission is close by. I knew cost and approximate timeline.
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December 2023 by Mark F.
I took my van in to have the transmission evaluated as suggested by my mechanic. The transmission was slipping a little bit according to them, and they suggested I get it further evaluated. I took it in and paid them to evaluate it, and their response was that I needed the entire transmission replaced. They quoted me about $7000 in repair costs. I took it to a local transmission shop for a second opinion. The owner drove around with me and told me that he could repair it. I left the van with him for a couple of days, and when I got it back, it drove perfectly and no longer slipped And he charged me $350. He told me that all that was needed was a good thorough cleaning and replacement of the transmission fluid. I had not done a good job of preventative maintenance and so my transmission was a mess. Instead of having to pay $7000 for replacement transmission, I paid $350 And if not had a single problem with the van in the 3000 miles driven. It amazes me that certified transmission could not tell the difference between a transmission that need to be repaired, and one that just needed to be cleaned and fluid replaced.
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December 2023 by Katherine
Not sure what to think about this place. I took my car in to have my transmission fluid checked. They recommend a diagnostic for 80 dollars. They had my car for maybe 30 minutes and just said I needed a new transmission- didn't really explain why. Not sure if they even checked my transmission fluid or not, which was the reason I brought it in. I left with no real answers and out $80. Regret coming here!
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November 2023 by Kristie Selby
After I had my car towed to a dealership, only to find out that I needed a new transmission, we called Certified Transmission. We were quoted a much more affordable price by Steve...he even made the arrangements to have my car towed from the dealership to his shop. He helped make a stressful situation a little less stressful and had me back on the road in a week. He also kept us informed throughout the process.
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November 2023 by michael rodriguez
Well, I took my F150 to get the transmission changed out because something kept slamming in the rear of my truck whenever I had to accelerate like getting on the highway and the manager there his name is Stephen. He and one of his guys test drove the truck and gave it a once over and told me, yeah, I needed to change the transmission. The main seal was leaking transfer case needed oil change so I decided to have certified change out my transmission. When they were done, I went back to get my truck and my truck was still doing the slamming in the rear end, but not as bad and it wasn’t happening as frequent and I was going to get my rear end on the truck rebuilt as well. Anyway, I took the truck started slamming again so I immediately turned around and went back to the shop. Told Steven what was happening and he told me all the electronics in the transmission. Have to learn how you drive it’s OK go ahead and drive it and I was skeptical about that, but I had to drive the truck to run errands and my doctor appointments a week later I get into this rear end shop so that they can change out the internal parts of the rear end they get done and I have the truck back in one day that I’m told I have to take it easy driving a truck for 500 miles because of the new gears the new parts in the rear end now I’m still getting the slamming in the transmission so I go back to certified transmission and tell Stephen this and he doesn’t believe me, so I’ll leave the truck with him for a day and he tells me oh ! It’s your U joints. I don’t know how we missed it so we will change out your U joints for free if you will pay for the U joints, well that upset me at first because he said that I was wrong. It’s not the transmission it’s the brain of the truck, well it’s still doing it and he only changed when you joined out and it was kind of close to closing time and he gave me some kind of excuse that they were very hard to takeoff and the one that we left unlocked all right so we saved you some money by not changing the other one out. I have a couple of doctors appointments next week so soon as I get done with my appointments, I’m taking the truck back and we will go round and around again like you have for three times. I’ve been there and they still have not resolved my problem with the truck, of course the dump truck doesn’t bang when he’s with me this week. It’s Janet almost every day so I have to leave the truck with them again for the fourth time.
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September 2023 by Lori Howard
Definitely recommend the Grandview location. Manager Steve is very friendly, helpful and thorough. They diagnosed that i needed a new transmission. Work was completed on time and the price quoted was what I got charged. Love the 3 year/100,000 mile warranty. If you have issues - call Steve!Service: Transmission
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September 2023 by Liz Whelan
I was very happy w the service for purchase and installation of my new transmission. Steve and Zach kept me up to date on the process and my vehicle was ready when promised. Very courteous staff. I received a courtesy 15 day ck up and all was well. Communications w the team were excellent. Would recommend!Service: Transmission
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September 2023 by Tyler Greenlee
Everything they did was great. Good work. They are vary informative and thorough. Everyone I talked to was vary nice and wanted to give the best customer service possible.Thank you certified transmission team!Service: Transmission
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September 2023 by Annie Mullen
My transmission was put in my car in June of 2022 by a different transmission shop in lees summit. By August of 2023 it broke again, thank god I had a warranty on it. I tried to take my car back to the other shop to have it fixed and they let my car sit in their parking lot for 2 weeks without even touching it. I got super irritated and took it to the certified transmission in grandview. Steve was super nice and worked with the warranty company to get my transmission fixed for free. They started working on the repair immediately. He helped me save over $6000. It took about 2 weeks I think, but that’s ok bc they had to order parts and contact the warranty company and all that jazz, so considering all that, it was pretty fast. I would highly recommend them, Steve is super nice and seems super trustworthy. A lot of places seem scummy and scammy but I didn’t get that vibe from this shop at all. Seemed like good honest people. 10/10
