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July 2024 by Cory & Mandi Chubb
We stopped in on Saturday (7/20/24) to pick up some football gear for our son. We had a few questions and received AMAZING customer service from Ramsey & Aden. Both were extremely helpful & provided TOP NOTCH customer service. We appreciate their time & insight!
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June 2024 by Rebecca Wright
Bill was so so helpful in helping me find a tire and inner tube for my bike, he even helped me out with putting it on! 10/10 will be coming back if I need more help with my bike!!
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April 2024 by Wolverine32 M.
The only way I tattoo my face on the wall and my hair on my forehead and I can't do that anymore lol it's just a weird thing that I have a problem and it's just like a little thing I have a little headache right enjd The Ik
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February 2024 by 김남섭
We have many kinds of sports equipment
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February 2024 by Davon G.
Efficient Online Order Pickup at Dick's Sporting Goods in Columbia My recent online order experience at Dick's Sporting Goods in Columbia left a lasting impression with its remarkable speed and efficiency. Upon arriving, the process was seamless - a text message prompted me to open a link, and the system efficiently gathered details about my location and order. While it offers the option to have your order brought to you while shopping, I opted to visit the registers at the front. To my surprise, my order was ready, and the staff quickly identified me. While the streamlined process is convenient, the potential challenge lies in the identification method based on clothing, as others may wear similar attire. It's worth noting that the initial entry lacked the customary Dick's Sporting Goods welcome, requiring me to initiate interaction. Despite this, the overall experience was positive, showcasing the store's commitment to efficient service. For those seeking a swift online order pickup, Dick's Sporting Goods in Columbia provides a solution, though a proactive approach to customer greetings might enhance the overall experience.
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December 2023 by Helga Haibach
I had a very good online experience and chose pickup which was made easy. It was service with a smile and the product lived up to expectation.
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December 2023 by Dave W.
Ordered an item and they said it was in stock and to be delivered in 10 days! Ten days came and we got notice they cancelled our order, the item was out of stock. 5 will get you 10 it was out of stocks when we placed the order, they were just betting it would come in....and it didn't. Their solution was for me to reorder hof course waiting another 10 for a negative response. No thank you Dicks, there are too many other places to shop!
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September 2023 by Susan Z.
I purchased an expensive and large piece of exercise equipment that I found to be defective after setting it up. The manufacture sent a service person to repair it, which was not to my satisfaction. The item was still not operating properly. After speaking to Brandon, the store manager at Columbia Dicks, Brandon assured me I would not be stuck with damaged goods, that Dicks guarantees that their merchandise is not defective, even if it is costly to remove, replace and re-install. I really appreciate that Brandon and Dicks made sure this was done to my satisfaction.
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August 2023 by Casey McManus
I went in today to get a couple of golf clubs that were on super sale but they didn't have them in stock and couldn't order them. Fortunately, homie from the olf counter price matched a similar brand and I couldn't have been happier!
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August 2023 by Donna Garnett
It was very expensive
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July 2023 by Kaitlyn Brown
The Manager is great! She helped me get the glove I was looking for and got it steamed for me in a timely manner!
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July 2023 by Brandon Ford
This your standard Dick’s store. I’ve bought a bunch of apparel from here, and have never had any problems. I’ve never felt like the staff were ignoring me, and on every visit someone has asked if they could help me find anything. I don’t like how a staff member is required to unlock the changing room (which are also very limited in number, so there can be a wait), but I understand that’s a corporate policy and not the store’s fault.
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June 2023 by Terry WC
Too bad they quit supporting the 2nd Amendment
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May 2023 by Netanya Dunivent
Customer service is definitely lacking. The staff seem to go out of their way to ignore you. I was able to find what I needed though.
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April 2023 by Alexis Patterson
The absolute worst experience ever. If I could give them a zero star I would. My husband drove over an hour to pick up some soccer shoes for my daughter that said they were ready for pick up. When he arrived they said they didn’t have the order. He showed them the confirmation number and the text saying they were ready for pick up. They told him they had cancelled the order and the money would be refunded. About 20 minutes later they called to tell me they couldn’t find them because they were under a different last name. After dealing with the hateful manger that was no help at all I will not be wasting my time or money in this store anymore and also will be contacting corporate. Sad part is the manger couldn’t even bother to call me back to discuss the issue she had some other poor soul do it. Customer service just isn’t what it used to be?
