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August 2024 by Melissa Wood
Employees sitting up on the counters not helping and stuff all over the floors in the store making it hard to move around others.
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December 2023 by MG
Both girls who works there are very rude . Customer service is non existence. What do I expect from teenagers lol
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April 2023 by Kieanna Garrett
if I could less than 1 star I would. the customer service is non existent. throw the whole store away at this point
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March 2023 by Richard Genandt
Sale prices say buy 1 get two free and there are prices on the tag but that's the price after all discounts, you think it's 3 for 40 or 50 $ but really it's 120 - 150$
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December 2022 by Alyceya Harris
I love going to the outlet malls and pacsun is one of my many favorite stores. My boyfriend and I went to purchase things for our trip and the girls at the cashier were very rude and was not helpful at all. No one greeted us, or asked us if we needed help with anything. She was very rude to us and I didn’t appreciate that all. It was not good customer service. It’s one thing to be rude to customers but continue have a conversation and not acknowledge anyone in the store. Any other time we have a good experience but the past visit it wasn’t pleasant at all. She kept talking to her coworker like we were there.
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August 2022 by Rachel Cavender
Never had to write a review before but the girls here are very rude and disrespectful. I did not appreciate the attitude I received AND the worker tried to get me to do her job for her and look for a pair of shorts.
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July 2022 by Alyceya Gaybriele
I love going to the outlet malls and pacsun is one of my many favorite stores. My boyfriend and I went to purchase things for our trip and the girls at the cashier were very rude and was not helpful at all. No one greeted us, or asked us if we needed help with anything. She was very rude to us and I didn’t appreciate that all. It was not good customer service. It’s one thing to be rude to customers but continue have a conversation and not acknowledge anyone in the store. Any other time we have a good experience but the past visit it wasn’t pleasant at all. She kept talking to her coworker like we were there.
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August 2021 by Crystal Feeney
Lorenzo and Ash were working when we were there last night. I can say you could tell they were short staffed, as the store was kinda messy but they were both so kind in helping everyone I saw there. I had to make sure I got their names before leaving as both of them deserve the praise.
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July 2021 by Scott Alexander
Great deals lots of stuff going on busy store almost a little bit on the crazy side.
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May 2021 by Danielle Cain
Rude employees. Left, don’t care to buy from your store if you have workers with attitudes. I worked retail for years and I can’t imagine having such sass towards customers. You work at Pacsun, calm down.
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May 2021 by Rachel Gunn
Could not find anyone to get us a dressing room so did not buy anything. Nobody on floor to help you. They do not care. Horrible service!!!!
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January 2021 by Tim Kummer
Great hip store for teenagers took my kids there great selection of clothes , well stocked . Really helpful staff .
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December 2020 by Dalvin Johnson
The black skinny guy with the Afro dye blonde stole my cellphone yesterday November 30,2020.. I will like to talk to a higher boss.
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July 2020 by Ella Stafford
Upon arrival we were ignored, then rudely told they were going on an hour break. All of their employees treated us terribly, using a tone to ask us what the problem was. Awful experience overall.
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January 2020 by Google user
I've never written a review before, but after my third terrible customer service experience at this location, I HAD to. The same exact male worker with large gauges in his ears has made me feel so uncomfortable and is incredibly rude for no apparent reason. Today, I was checking out at the counter. He came up close behind me and threw 2 clipboards on the counter and almost hit me with them and he continued working and didn't apologize. But why throw them in the first place towards a customer? This is the third time I've shopped there with him working and he is always extremely rude. 1 star for cute clothes though?
