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June 2024 by J Cordero
Advertises notary services. They don’t prouder this service.
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June 2024 by Stephen Gray
First off, the workers are extremely rude. Who ever the African American kid is with the wild hair working up front needs to be shown the door he's a jackass. They do not have a notary as stated on signs as well as website. Instead of being apologetic for inconveniencing the customer, this kid said call corporate, it's their problem. Pretty much told me to eff off without directly saying it. I'll be calling corporate I already have their number the bad reviews on here speak for themselves what a lousy store.
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June 2024 by Cathe Snyder
Every time i leave this business i think to myself what nice people they are. Always friendly, courteous and helpful. I highly recommend using them for your shipping/packaging/office needs. Thank you for the kind service.
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June 2024 by Ross Cuzick
Got here today and they were not open. Employee came in at like 1015. How do they only have one person?
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May 2024 by Bonnie Jean Hicks
It was a nice place to do business and friendly people and quick and thourough service and I felt confident using them to send my son a package. Thank you for very good service.
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May 2024 by Penny Spear
Friendly fast service by employees howseemed happy to help.
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February 2024 by Michael Smith
Management (unless they're part of the problem) have a great coaching opportunity in respect to customer service. More often than not the help will barely interact with the client and respond in a polite manner. How much effort does it take to smile and treat customers in a respectful way. Last time I was there the gentleman would barely speak ... and when I thanked him for his help, no response at all. If you're that unhappy working there ... move on.
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February 2024 by Chris Arrington
Best advice is go to a different Ups store. Very rude to their customers and they try to scam you with up charges when they aren't necessary. Third time this has happened I take a return package to them that shipped to me via ups. No box damage or anything and they refuse it unless I pay the upcharge for a new box which is outrageously priced. I asked the lady why because that's exactly how he came to me and she got very rude. I walked out and went to the Lee's Summit store and they took it without any question or issue. I don't know if they changed ownership or what, but this store didn't used to be like this. I will not be returning to this store ever.
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February 2024 by Dan Nix
They don't have coping done.Emailed what needed copy and go in next day and didn't have copies ready. This has happened several times.
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February 2024 by Chris A.
Best advice is go to a different Ups store. Very rude to their customers and they try to scam you with up charges when they aren't necessary. Third time this has happened I take a return package to them that shipped to me via ups. No box damage or anything and they refuse it unless I pay the upcharge for a new box which is outrageously priced. I asked the lady why because that's exactly how he came to me and she got very rude. I walked out and went to the Lee's Summit store and they took it without any question or issue. I don't know if they changed ownership or what, but this store didn't used to be like this. I will not be returning to this store ever.
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February 2024 by Patricia Smith
I signed up for a po box. I was told I had 24 hours access, I had to pay for 3 keys. When I found out I did not have 24 hour access, I called and was told I had to pay $15 a month for each access card. I asked to speak to a Manger yet every time I called, she was never in.I then went in and once again she wasn't in but Jeanette (I believe that was her name) could help me because she does the management job. She had a very bad attitude, was hateful and very unprofessional.I looked at my contract and it shows I have a $0 cost for first 2 keys to po box and $0 cost for 24 hour access, $0 cost to forward my mail after cancelation. She didn't know why my contract showed $0 cost on anything but if I want access, I need to pay. She stated if I have a problem then I can talk to the owner but wouldn't give me any contact information.I asked to cancel my 1 year agreement and she stated sure but your not getting a refund.This store is a joke. Contract shows $0 cost so that is what it should be.With that said, I prefer a full refund then stay there at $0 cost
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January 2024 by Mark Newman
Horrible service. Rude. Always trying to get you to pay for something that you shouldn't have to pay for. Ripoff.
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January 2024 by Rick Sigmon
The staff was great
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January 2024 by Fairy Blue
It is a strategic location, close to everything, the service is friendly and there is always someone to help.
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December 2023 by Destiny Valluzzi
Loved getting to the store during their hours of operation only to find the employees locked the door before they are supposed to close. They were still doing their closing work (prior to the stores closing time) and despite them seeing and hearing the attempt to open the door, they couldn’t find the time to let me drop of my package. Though, I will say they were nice enough to let the Amazon driver in with lots of packages, but the other two customers that attempted to drop off a package and myself were not so lucky. Instead our time was wasted driving to UPS to find out they close early.
