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April 2024 by Amy Moober
Claims representatives are extremely rude. They never answer the phone.
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April 2024 by Pat Barker
Switched to Progressive around 6 months ago. When my renewal came out it was $150 more than my first payment. I have had no claims, no accidents and no tickets. My driving has been perfect. When trying to speak with someone online about it I was spoken to like I was and idiot because I questioned it. You would think they would want to keep customers like me instead of raising prices to drive them away.
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August 2023 by jessica tindall
Claims process went well.
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May 2023 by Jenese Bowles
The guy that takes the initial calls is insulting and shouldn't represent the brand...He spoke to me as if I was completely ignorant and like I was a kid. I only called to seek status of a claim; it was my initial call.
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March 2022 by Kenneth Brock
They did right by me after I had to let them know that I wasn't a fool.....
