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December 2023 by JM S (JMCisco2020)
People are friendly but if you are late they are not able to get you unloaded, claiming that they are too busy. Not sure why, holiday traffic, low manning issues, etc. Suggest boycotting any loads to and from this place.
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December 2023 by Frank Nitty Nittysouth
All negative reviews are totally true I'm here now and this place sucks they won't take u early don't respect the appt time any way it takes 3 hours to unload 6 small pallets.... they close at 12pm so everyone work slow to kill time while they eat up the drivers clock..... I will definitely reject all loads coming here first and last deliver here..... oh on top of that I'm paying a lumper fee to be unloaded so would think they would work faster since u have to pay to be off loaded
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November 2023 by Gerald Luckett
I was called at 9:32 am for a 10:00 am appointment. Five pallets of chips so weight isn’t an issue. Got the green light at 12:14. Went inside at 1 to make sure they didn’t forget me and was told that I was still being checked in. I’m wondering if that person road the short bus that’s checking me in. If you’re coming here you might want to request an extra $1000 from the broker. This will be my one and only time coming here. Honestly, I hope the mf place burns to the ground. Never seen such incompetence in my life. I could have unloaded my trailer faster. They need to do away with these outside lumper companies anyway. If you don’t have enough employees to unload your product, maybe you shouldn’t be in business. It would really be a thing if these restaurants held their drivers up like this when they’re making deliveries, then maybe it would change the way they do business. Got 3 other stops in Louisiana for tomorrow. Finally got the call at 4:16 and these sorry mf have the nerve to charge $139.50. Nothing but a racket.
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October 2023 by Bobby Morgan
*****Overnight Parking lot outside of Gate. Don't check in at guard shack they will knock on your door early in the morning and ask you what time your appointment is. They gave you a gate pass to fill out you have to scan barcode and it will direct you to a site or receiving. They will then call you and tell you what door to park to unload. I was there 2hrs In-N out. There is a loves and QT truck stop about 3 mi from this location.
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October 2023 by Samson Smith
I hate to say this but I hate going to places where there is all black people doing the loading and unloading. I'm a black man myself but this place is sorry as hell. I've been here since 7:30 pm with an appointment time of 6:00am it's 11:30 now. I've been unloaded since 7:30am but still no paperwork. I would advise to avoid this so called food distribution center at all cost.
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September 2023 by Dave Skyman
8am appointment. Didn't think I'd spend all day here. But, I was wrong. Don't book another load till you have your unloading paperwork in hand. Several people running around on a golf cart asking for your paperwork. Yet still sitting. You'll get unloaded finally. Then another long wait for your signed Bol.
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August 2023 by YEISON SOTELO
I do not recommend this site to anyone, I had an appointment at 6:00 AM I arrived at the gate at 5:26 they made me go in at 7:22 more than 2 hours ago they turned the light on green, I paid the LUMPER for only 2 Pallets almost $60 dollars and it's 10:10 AM and my work papers are not ready, it is a legal delay and everything is ready and they don't have them ready, it's really too much. I have my next delivery in South Carolina, I must drive more than 10 hours, I already told the lady, but what they say is that they still don't have it ready.
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August 2023 by Gutta Edwards
Don’t book load here these people unprofessional lazy worthless. Checked in 6am for a 7am appointment nobody came out till 12 then the guy comes doesn’t tell me a door number had to turn around and wait another 30 mins for him to walk bk out. Not including the unload don’t book here if you care about your time
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August 2023 by Carlos Perez
Check in early, go wait we will call you... 2 hrs later get a door sit for hours with the doors open absolutely the slowest place ever ...parking out front if you arrive early, bathroom inside if you ever make it past the gate definitely a waste of time
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July 2023 by Ievgenii Goman
check in at 8am, it's 3pm now. are still unloading. the next load had to be cancelled. Very good guys!
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June 2023 by Michael Putman
Run as far as you can don’t come back here . Lady in the office scream at me to read the window when I just said good morning to her . Then I heard her tell a co worker these truck drivers are worthless and let’s make them wait for their paper work. Guess they didn’t know I was coming out of the bathroom . And I tried to contact corporate they don’t care either!!
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May 2023 by Harry Dumont
This place is terrible, they made me lose my load heading home. Took 3.5 hours to unload. 2.5 hours more just for paperwork. Perfect place to start replacing people with robots in the future.
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May 2023 by Antonio
It is sad and pathetic that this company is taking advantage of situations that's out of the driver's control. When you can't make it on time or need to change your appointment. They will charge you $300 no matter what. Even if you're late. They're going to charge you. Then the receptionist sitting there running have mouth while drivers are waiting for them to call them to get the paperwork and leave.
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May 2023 by Tetiana Kalinina
App. 10:00 am, check in 5:48 am. and get the door. Lumper fee paid at 10:31 am. Delivery paperwork at 13:51 pm. Ladies at the check in office not friendly at all snd not helpful. Draw your own conclusions. Restroom inside. O/n parking available.
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May 2023 by Jay Wright
8 am appointment and still sitting here at 1pm. Had 11 pallets was unloaded in 45 minutes but I'm still sitting here waiting on the US Foods receiver to count it and sign the BOL. A union shop that needs to be dealt with by the union. No need for drivers to sit that long waiting on a union worker to count the cases.
