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“I went to this store after I had an issue at another store. The associates were very professional and nice. They listened And actually helped me with the problem I was having. I was upset and already frazzled from my interaction with the other store but they reassured me that the problem would get solved and they solved it and apologized for my wasted time and I am just so satisfied with this store. I will be traveling the extra minutes to come to this store from now”
“O'Reilly Auto Parts in Hugo is amazing. I stopped this morning and talked with Aaron about windshield wipers. He recommended the best ones for my car and he installed them for me. They also put in a new air cleaner on a previous visit. Keep up the great customer service!”
“The staff know what they were doing we're super quick very nice and answered any questions we had swapped out my daughter's truck battery cleaned it and sprayed protectant on the battery posts really nice experience very much appreciated”
“Went here for brake pads and rotors, mistakenly ordered the wrong type, and they were quick to not only catch the mistake but help me get the right ones. Greatly appreciated and friendly employees!”
“O'Reilly employee, Sing, was most helpful and outstanding! He determined which items we needed for our car and found said items in less than two minutes. My husband inquired about how to access the area in which to install our new parts and Sing happily offered to help him! Sing is a true asset to O'Reilly Auto Parts. Additionally, O'Reilly tends to have products in stock and at fair prices.”
“Hands Down the Greatest Experience I’ve ever had at a parts store! I walked in and was greeted with the biggest beautiful smile! Lisa is like a ray of sunshine! I always hated going into a parts store but not no more! Lisa asked me how she could help me, I told her I needed a number of different things from wiper blades, motor oil, my car was making a bunch of noises and I had a headlight out. I gave her my license plate number and away she went! She had gathered all my items checked me out and away she went. After installing my new wiper blades, head lights and fluids. She asked me to start my car, and she made sure all the lights worked, wipers worked, she noticed my tire was low and helped me get that I was good to go! Absolutely wonderful young lady! Thank you Lisa!”
“I was so lost when I came to this store I have a foreign Vehicle and it stops right in front of O’Reillys I went in to inquire about a battery and when we went out to find out what battery I needed it stopped on me. I asked for a jump, and then it wouldn’t start at all these guys To try to figure out what was wrong with Try to get it started it was so cold outside and they froze their bottoms off to help finally We took a gamble and put a new battery in and got my car up and running and into the shop I went O’Reillys you know how to make Mr feel important the manager was awesome Who ever says shivery is dead has never been to O’Reilly’s !!!! in maplewood , Minnesota”
“Experts you could trust when it comes to your parts anything for your automotive and if they don’t have it, they will try and help you find it from another resource. Those guys are very knowledgeable and very patient when it comes to working with the customer and the customer is not veryon cars they’re there to help”
“The employee at this store are polite and hard workers. They even go extra mile to make sure u get the product in need not what u thought u want. There is also a few soul that are good at Lexington store and n the worst O'Reilly's is on rice streets. Lexington do send used parts. ✔️ Buying is eazy but warranty and return is always an issue”
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“I've been in O'Reilly's several times this week & the staff has been awesome. Not only with sales & service but going above and beyond. It's been my best experience with the business over many years being a customer. Thank you both!”